Anna Gray
Philadelphia
Summary
Focused waitress with outstanding history of handling busy restaurants with excellent service. Committed to best-in-class dining experiences and maintaining accuracy, efficiency and professionalism in high-traffic times. Offering several-year background providing high-quality service to customers.
Overview
6
6
years of professional experience
2025
2025
years of post-secondary education
Work History
Waitress
City Limits
Philadelphia
08.2019 - 08.2025
- Delivered food and beverages efficiently while maintaining high service standards.
- Assisted in setting up and clearing tables during busy dining hours.
- Managed customer inquiries and resolved issues with professionalism and care.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Prepared checks, itemizing total meal costs and taxes.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Trained new employees to perform duties.
- Performed basic math calculations when computing bills for customers' meals.
- Provided accurate change for cash transactions using a cash register system.
Waitress
Keg and Barrel, West
Hattiesburg
09.2023 - 06.2025
- Greeted and seated customers promptly in a fast-paced dining environment.
- Took accurate food and drink orders using a handheld ordering system.
- Delivered food and beverages efficiently while maintaining high service standards.
- Assisted in setting up and clearing tables during busy dining hours.
- Managed customer inquiries and resolved issues with professionalism and care.
- Processed payments accurately through the point-of-sale system for transactions.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained a clean work station by restocking supplies, wiping down counters.
Education
Bachelor of Arts - Social Work
The University of Southern Mississippi
Hattiesburg, Mississippi 08.2023 - 08.2025
Associate of Arts - Psychology
East Central Community College
Decatur, MS 08.2021 - 12.2022
Neshoba Central High School
Philadelphia, MississippiSkills
- Client assessment
- Crisis intervention
- Effective communication
- Team collaboration
- Customer service
- Conflict resolution
- Time management
- Active listening
- Hospitality service expertise
- Relationship management
- Greeting guests
- Hospitality and accommodation
Accomplishments
- Maintain high A’s and B’s throughout school years while working full time. I was on the Deans List last semester.
- Very dedicated to the Public and their experience.
Timeline
Waitress
Keg and Barrel, West
09.2023 - 06.2025
Bachelor of Arts - Social Work
The University of Southern Mississippi
08.2023 - 08.2025
Associate of Arts - Psychology
East Central Community College
08.2021 - 12.2022
Waitress
City Limits
08.2019 - 08.2025
Neshoba Central High School