Results-driven manager with expertise in team leadership and operational management. Proven ability to enhance customer service standards and optimize staff performance, ensuring seamless daily operations.
Overview
6
6
years of professional experience
Work History
Manager
Core Fitness
Columbus
05.2020 - 01.2026
Managed daily operations to ensure a seamless customer experience.
Oversaw inventory management and equipment maintenance procedures.
Scheduled staff shifts to optimize coverage during peak hours.
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Trained employees on additional job positions to maintain coverage of roles.
Provided leadership during times of organizational change or crisis situations.