Anna Pittman
Columbia
Summary
Motivated and well-rounded leader and learner of both service and trade. 8+ years experience with customer service in a variety of fields. Open-minded with an eager heart to learn and master the tasks assigned. Considered a valuable team member with prioritization and empathetic connection to team and clientele. Exceeds service expectations by cultivating meaningful individual relationships.
Overview
8
8
years of professional experience
Work History
Optician
Reflections Vision Center
01.2024 - Current
- Assisting patient's with choosing a proper frame that fits their preferences
- Measuring patient's pupillary distance & ocular center/segment height to assure accurate lenses
- Inputting frame/lens information on lab orders separate from insurance claims
- Dispensing glasses & checking accuracy of single vision, lined bifocal and progressive lenses
- Reading Rx in manual lensometer
- Scanning lab slips & patient information into charts for doctor's reference
Assistant Manager
Dirt Cheap
10.2023 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Shift Leader
Target (Starbucks)
04.2022 - 10.2023
- Opening and closing company Starbucks assuring team efficiency
- Maintaining and exceeding company expectations for location's customer-based numbers and ratings
- Completing daily paperwork and making sure policy is met
Shift Leader
Second Street Bean
07.2019 - 04.2022
- Operated as an opening and closing shift lead assuring team efficiency
- Assisted with payroll, balanced company checkbook and filed business account records
- Operated and closed cash register including logging sales' records and making business deposits
Cosmetologist
Lincoln Hair Design
09.2016 - 07.2019
- Managed bookkeeping need such as filing and maintaining clients' records
- Provided in-person consultations detailing services expectations
- Consistently answered customer calls and processed payments
Education
Cosmetology License - Cosmetology
Mississippi College of Beauty Culture
Laurel, MS09.2016
High School Diploma -
Petal High School
Petal, MS05.2015
Skills
- Client Service
- Team Leadership
- Staff Development
- Daily Workflows
Timeline
Optician
Reflections Vision Center
01.2024 - Current
Assistant Manager
Dirt Cheap
10.2023 - 01.2024
Shift Leader
Target (Starbucks)
04.2022 - 10.2023
Shift Leader
Second Street Bean
07.2019 - 04.2022
Cosmetologist
Lincoln Hair Design
09.2016 - 07.2019
Cosmetology License - Cosmetology
Mississippi College of Beauty Culture
High School Diploma -
Petal High School
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