Annabel McDonald
Belden
Summary
Business administration graduate with a concentration in Human Resource Management, and a strong background in customer-facing roles. Skilled in handling daily operations, managing transactions, resolving customer issues, and supporting team efficiency. Known for being dependable, organized, and approachable, I am now focused on beginning a career in HR, where I can build on my strengths, contribute to a team, and continue developing professionally.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier / Customer Service
HoneyBaked Ham Co.
Tupelo
03.2023 - 09.2023
- Operated point-of-sale systems for customer transactions
- Prepared food items, including sandwiches, salads, and baked bread
- Maintained a clean and organized front-of-house environment
Customer Service / Key Holder
The UPS Store
Tupelo
06.2021 - 12.2021
- Assisted customers with shipping, printing, and packaging services
- Handled incoming calls and customer inquiries
- Opened and closed the store, managing basic cash-handling duties
Barista / Cashier
Barnes & Noble Café
Tupelo
10.2018 - 07.2020
- Prepared and served specialty coffee beverages and bakery items
- Delivered exceptional customer service in a fast-paced retail setting
- Managed transactions and maintained cleanliness in café area
Education
Bachelor’s in Business Administration - Human Resource Management
University of Southern Mississippi
Hattiesburg, MS07.2025
Associate of Arts - General Studies
Itawamba Community College
Fulton, MS05.2022
Skills
- Customer service and support
- Microsoft Office (Word, PowerPoint, Excel)
- Cash handling and POS systems
- Communication and team collaboration
- Basic administrative tasks
- Multitasking and organization
Certification
Microsoft Office Specialist: Excel Associate
Timeline
Cashier / Customer Service
HoneyBaked Ham Co.
03.2023 - 09.2023
Customer Service / Key Holder
The UPS Store
06.2021 - 12.2021
Barista / Cashier
Barnes & Noble Café
10.2018 - 07.2020
Bachelor’s in Business Administration - Human Resource Management
University of Southern Mississippi
Associate of Arts - General Studies
Itawamba Community College
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