Anne Adams
Brandon
Summary
Dedicated customer service professional with strong skills in conflict resolution and appointment scheduling. Proven ability to enhance guest experiences while efficiently managing multiple tasks.
Overview
3
3
years of professional experience
Work History
Waitress Trainee
Cypress Point Resort
Brandon, MS
04.2026 - Current
- Facilitated high-quality customer interactions by carefully listening to and accommodating guest requests and preferences.
- Assisted in food and beverage service, ensuring timely delivery and presentation.
- Facilitated effective communication with kitchen staff to enhance order processing efficiency during high-demand periods.
- Maintained cleanliness and organization of dining area to enhance guest experience.
Waitress Trainer
Soulshine Pizza Factory
Brandon, MS
10.2023 - 04.2026
- Trained new waitstaff in menu knowledge and customer service techniques.
- Resolved customer complaints effectively, enhancing overall dining experience.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Coordinated with servers and kitchen staff to ensure timely service delivery.
Tanning Consultant
The Sunray Companies
Ridgeland, MS
08.2025 - 11.2025
- Provided personalized tanning consultations to clients, ensuring optimal experience and satisfaction.
- Educated clients on skin care and tanning best practices to promote safety and effectiveness.
- Assisted in maintaining cleanliness and organization of tanning equipment and salon environment.
- Monitored inventory levels and coordinated product replenishments to ensure availability of supplies.
Cashier
Freshway Produce
Ridgeland, MS
06.2023 - 10.2023
- Operated point-of-sale system to process transactions accurately
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Built relationships with customers to encourage repeat business.
- Maintained clean and organized checkout area to ensure compliance with safety standards.
Education
Bachelor of Science - Nursing
Holmes Community College
Ridgeland, MS12-2026
High School Diploma -
Acellus Academy
Kansas City, MOSkills
- Patient Intake & Flow Management
- Appointment Scheduling & Multi-line Phone Systems
- Conflict Resolution & De-escalation
- Payment Processing & Financial Reconciliation
- Work ethic and integrity
- Customer service
Timeline
Waitress Trainee
Cypress Point Resort
04.2026 - Current
Tanning Consultant
The Sunray Companies
08.2025 - 11.2025
Waitress Trainer
Soulshine Pizza Factory
10.2023 - 04.2026
Cashier
Freshway Produce
06.2023 - 10.2023
Bachelor of Science - Nursing
Holmes Community College
High School Diploma -
Acellus Academy