ANNETTE BOGGESS
Brandon
Summary
Outgoing and experienced Area/Property Manager with 20+ years of management experience. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.
Overview
27
27
years of professional experience
Work History
Community Manager
TESCO Properties
08.2021 - Current
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
Property Manager
United Apartment Group
01.2020 - 07.2021
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Kept properties in compliance with local, state and federal regulations.
Area Property Manager
Monroe Group
01.2019 - 10.2019
- Responsible for recruit, hiring, training, supervising, evaluating all site personnel in Gulf region communities
- Mentor property managers of assigned communities
- Review weekly and monthly financial reports with accounting department and division director
- Coordinate and develop annual budgets and assist with implementation of capital improvements at assigned communities, including sites under rehab
- Conduct property inspections
- Work with property managers and staff to resolve resident issues
- Periodically audit resident files for scheduled compliance reviews
- Ensure company policies and procedures were followed
- Reviewed financial forecasts, budget and operational goals.
- Assessed reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff.
- Responded to escalated resident concerns and issues and monitored resolution.
- Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
Property Manager
Monroe Group
10.2015 - 12.2018
- Responsible for daily operations and functions of a HUD/LIHTC property located in Jackson, MS
- Hire, train, supervise administrative and maintenance staff
- Budgeting, leasing and rents, billing, meeting compliance program requirements
- Provide financial reports to regional managers
Community Manager
Interstate Realty Management
01.2012 - 10.2015
- Complete day-to-day responsibility for all property management activities and functions of a 84 unit Project Based/LIHTC site
- Coordinate all phases of operations provide leadership and direction to onsite staff, budgeting, leasing/posting rents/deposits/delinquents /collections/financial reports/property improvements
- Resolve resident issues and conflict, billing vendor/contract work, maintain compliance agency program standards
Case Manager
WWISCAA, Inc
01.2009 - 09.2010
- Determined eligibility for participation in the energy assistance programs available to countywide residents
- Knowledgeable in federally-funded programs including LIHEAP (Low Income Housing Energy Assistance Program), CSBG (Community Service Block Grant), and Weatherization Conservation
- Counseled clients on income/debt management, coordinate job search-job readiness, monitor household progress toward stability and refer clients to various agencies for available resources
Case Manager
Mississippi Department Of Human Services
01.1997 - 12.2004
- Interviewed applicants and determined eligibility for assistance in the TANF (Temporary Assistance for Needy Families), SNAP (Food Stamps), Medicaid, CHiPs, Child Care and Energy supplemental payments programs
- Gathered, reviewed, and verified applicant data through various agencies or with 3 rd party entities
- Maintained client case records; re- certifications, documenting changes/update/notifications/closures
- Responsibilities for TANF program participants requirements included: orientation and assessment, job readiness classes, evaluate and develop participant job skills through remedial studies, coaching for interview and presentation
- Issuance of TANF benefits to participants for participation and completion of Welfare to Work program
Education
Bachelor of Science - Communications
Mississippi University For Women
Columbus, MSSkills
- Property Management
- Staffing/Leasing
- Operations Management
- Billing
- Budgeting
- Leadership/Training
- Resident Relations
- Recruit, hire, train leasing/maintenance staff
Timeline
Community Manager
TESCO Properties
08.2021 - Current
Property Manager
United Apartment Group
01.2020 - 07.2021
Area Property Manager
Monroe Group
01.2019 - 10.2019
Property Manager
Monroe Group
10.2015 - 12.2018
Community Manager
Interstate Realty Management
01.2012 - 10.2015
Case Manager
WWISCAA, Inc
01.2009 - 09.2010
Case Manager
Mississippi Department Of Human Services
01.1997 - 12.2004
Bachelor of Science - Communications
Mississippi University For Women
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