Dedicated professional with experience as a Detention Officer at the City of Jackson and PCA roles, excelling in incident management and emotional intelligence. Proven ability to enhance patient wellbeing through compassionate care and effective conflict resolution, ensuring safety and comfort in high-pressure environments. Committed to fostering trust and collaboration with families.
Overview
7
7
years of professional experience
Work History
Detention Officer
City of Jackson
11.2021 - Current
PCA
Grace and Mercy Home and Respite
03.2020 - 11.2021
Assisted patients with daily living activities, promoting independence and wellbeing.
Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Improved patient comfort by providing compassionate and attentive care.
Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Answered patient assistance calls, assessed needs, and offered qualified support.
Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
Provided emotional support to patients and families during difficult times, fostering trust and rapport.
Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Monitored vital signs and reported changes in patient condition to medical professionals promptly.
Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
PCA
Brandon Rehab and Nursing
03.2018 - 09.2020
Assisted patients with daily living activities, promoting independence and wellbeing.
Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Improved patient comfort by providing compassionate and attentive care.
Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Answered patient assistance calls, assessed needs, and offered qualified support.
Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
Provided emotional support to patients and families during difficult times, fostering trust and rapport.
Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Monitored vital signs and reported changes in patient condition to medical professionals promptly.
Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Administered medications as prescribed, preventing adverse reactions or complications.
Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
Educated patients on self-care techniques and disease management strategies, empowering them to take control of their health.
Provided respite care for family caregivers, allowing them to rest and recharge while ensuring the continued well-being of their loved one.
Performed wound care and dressing changes, facilitating timely healing and recovery.
Collected and transported specimens to prepare for lab testing.
Education
HSD - HSD
North Division High School
Milwaukee, WI
06.2002
Skills
Incident management
Conflict resolution
Policy enforcement
Security procedures
Emotional intelligence
Attention to detail
Public safety
Risk assessment
Patience and tolerance
Emergency response
Physical restraint
Behavioral observation
Inmate supervision
Restraint techniques
Report preparation
Surveillance
Mental alertness
Crisis management
Timeline
Detention Officer
City of Jackson
11.2021 - Current
PCA
Grace and Mercy Home and Respite
03.2020 - 11.2021
PCA
Brandon Rehab and Nursing
03.2018 - 09.2020
HSD - HSD
North Division High School
Similar Profiles
Rodney LoperRodney Loper
Public Works at City of JacksonPublic Works at City of Jackson