Areli Posada
Byhalia
Summary
Proven problem-solver and multitasker, I've excelled in roles at Bimbo Bakeries USA and beyond, enhancing customer satisfaction and streamlining operations. Skilled in vendor evaluation and fostering team collaboration, I've negotiated cost-saving contracts and improved service delivery, demonstrating reliability and a strong work ethic. Achievements include meeting sales goals and training new staff, contributing to a positive and productive work environment.
Overview
8
8
years of professional experience
Work History
Bread Vendor
Bimbo Bakeries USA
04.2017 - Current
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
Server
Mi Pueblo Restaurant
01.2018 - 01.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Busser, Hostess
Casa Mexicana
01.2017 - 01.2018
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA07.2016
Skills
- Vendor evaluation
- Issue resolution
- Problem-solving
- Multitasking
- Reliability
Languages
Spanish
Native or Bilingual
Timeline
Server
Mi Pueblo Restaurant
01.2018 - 01.2022
Bread Vendor
Bimbo Bakeries USA
04.2017 - Current
Busser, Hostess
Casa Mexicana
01.2017 - 01.2018
High School Diploma -
Penn Foster Career School
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