Arielle Eubanks
Jackson
Summary
Dental Assistant and Manager with extensive experience in maintaining sterile environments, improving operational efficiency, and enhancing customer satisfaction. Proficient in patient scheduling, dental records, and insurance billing, with skills in cash handling and staff training. Dedicated to supporting healthcare and service excellence through proactive and reliable practices. Detail-oriented [Job Title] with experience providing direct patient care and office management in busy dental practices. Trained in sterilization procedures and patient relations. Highly skilled in dental radiography and patient charting. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Assistant
Mississippi Smiles
07.2024 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
Manager's Assistant
Five Guys
07.2022 - Current
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Fast Food Manager
Zaxby's Chicken Fingers & Buffalo Wings
04.2017 - 03.2022
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Education
Diploma - Dental
Delta Technical College
Ridgeland, MS09.2024
Skills
- Appointment Scheduling
- Sterilization techniques
- Patient Scheduling
- Dental records
- Insurance Billing
Certification
CPR Certified
Radiology Permit
Serve Safe
Timeline
Dental Assistant
Mississippi Smiles
07.2024 - Current
Manager's Assistant
Five Guys
07.2022 - Current
Fast Food Manager
Zaxby's Chicken Fingers & Buffalo Wings
04.2017 - 03.2022
Diploma - Dental
Delta Technical College
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