Arlene Williams
Clinton
Summary
Detail-oriented Registration Clerk with extensive experience in insurance verification, patient registration, and payment processing. Proven ability to streamline processes and enhance patient care efficiency.
Overview
2027
2027
years of professional experience
Work History
Registration Clerk
UMMC Hospital
Jackson
11.2018 - Current
- Verified insurance information to ensure proper billing procedures were followed.
- Processed patient registration forms, collected fees, issued receipts to ensure accurate billing and patient record maintenance.
- Registered patients for outpatient procedures and emergency services, facilitating timely access to necessary medical care.
- Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
- Scanned documents and insurance cards for inclusion in patient charts, enhancing record accuracy and retrieval efficiency.
Registration Clerk
Merit Health Central
Jackson
05.1998 - 11.2018
- Streamlined patient registration process at Merit Health Central, ensuring accuracy and efficiency.
- Verified insurance information, facilitating compliance with billing procedures.
- Processed patient registration forms, collected fees, and issued receipts for services rendered.
- Processed payments via cash, debit, and credit, ensuring accurate receipt issuance for services rendered.
Receptionist
Central Mississippi Medical Center
Jackson
03.1997 - 04.1998
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed multi-line phone system, ensuring timely and accurate call routing.
- Organized and maintained reception area, creating welcoming environment for guests.
- Maintained office supplies inventory, facilitating seamless operations through timely ordering.
Phlebotomist
Hinds General Hospital
Jackson
- Collected blood samples with adherence to techniques and safety protocols, ensuring patient safety and sample integrity.
- Prepared patients for procedures by clearly explaining processes and providing comfort, enhancing patient experience.
- Trained new phlebotomists on procedures and equipment use, improving team readiness and competency.
Education
High School Diploma -
Hinds Agriculture High School
Utica05-1979
Skills
- Patient registration
- Insurance verification
- Admissions and registrations
- Registration documents
- Payment processing
- Demographics information
- Customer service
Timeline
Registration Clerk
UMMC Hospital
11.2018 - Current
Registration Clerk
Merit Health Central
05.1998 - 11.2018
Receptionist
Central Mississippi Medical Center
03.1997 - 04.1998
Phlebotomist
Hinds General Hospital
High School Diploma -
Hinds Agriculture High School