ASHLEIGH BEARD
Pascagoula
Summary
Results-focused, quality-driven, and dedicated professional with extensive experience in successfully spearheading the operational success of multiple communities under supervision. Consistently surpassing performance targets, implementing effective strategies to significantly reduce delinquency rates across all properties, resulting in improved financial outcomes. Exceptional leadership skills demonstrated through coaching, motivating, and developing dynamic teams both remotely and in person. Fosters a culture of collaboration and achievement, making me a valuable asset to any organization.
Overview
7
7
years of professional experience
Work History
Regional Director
MMI Properties - Corporate Offices
04.2024 - Current
- Managed multiple properties within region simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
- Instrumental in revitalizing distressed properties to an impressive state in preparation for sale, by implementing strategic plans to address delinquency and occupancy issues, thereby increasing property value and appeal to potential buyers.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
- Demonstrated ability to manage net controllable income by identifying cost-saving opportunities and optimizing operational efficiencies.
- Excell and coached on-site property management teams in person and remotely to enhance overall property performance by identifying and recruiting individuals with the right skills and expertise to enhance overall property performance.
- Managed budget development and expense control, ensuring optimal financial performance across all properties in the region.
- Consistently provide guidance, support, and motivation to ensure operational success and alignment with organizational objectives.
- Increased tenant satisfaction by addressing concerns promptly and maintaining open lines of communication through regular meetings and newsletters.
Business Development Manager
Washington Accounting Services Inc.
12.2022 - 04.2024
- Developed comprehensive market analysis to identify growth opportunities.
- Implemented innovative approaches for lead generation and conversion.
- Cultivated client relationships, driving long term customer loyalty and retention.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Liaised with human resource department to resolve employee conflicts and concerns in need of escalation.
- Held meetings to communicate new policies and procedures to appropriate personnel.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Assisted with hiring process and training of new employees.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
Regional Director
MMI Properties - Corporate Offices
12.2019 - 12.2022
- Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
- Coached on-site property management teams to improve leasing skills, leading to higher conversion ratios from prospect inquiries to signed leases.
- Managed budget development and expense control, ensuring optimal financial performance across all properties in the region.
- Ensured timely rent collection and minimized delinquencies with effective communication and follow-up procedures.
- Created customized reporting formats for property owners, ensuring clear communication of key performance indicators and financial status.
- Maximized revenue growth by developing and executing competitive pricing strategies for each property.
- Handled terminations, performance evaluations and staff coaching to maintain top property operations.
- Assessed reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff.
- Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
- Reviewed financial forecasts, budget and operational goals.
- Conducted property visits to assess curb appeal, office upkeep, and maintenance activities.
- Communicated effectively with owners, residents, and on-site associates.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Community Manager
Gibraltar Management & Bluestone Properties
07.2018 - 12.2019
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
Education
Associates of Arts Degree - Business Administration And Management
Mississippi Gulf Coast Community College
05-2015
High School Diploma -
Moss Point High School
05-2005
Skills
- Strong Communication Skills
- Great Interpersonal Skills
- Research Skills
- Financial Acumen
- Service Orientation
- Conflict Resolution
- Team Player/Management
- Customer Service
- Integrity
- Leadership Skills
- Property Management Expertise
- Policy Management
- Confidential Records Management
- Asset Management
- Technology Proficiency
- Strategic Planning
- Employee Coaching
- Budget and Financials
- Market Knowledge
- Excellent Judgement
- Regulatory Compliance
- Versatile & Adaptable
- Punctual & Well-Mannered
- Remote Work Efficient
- Human Resources and Recruiting
Timeline
Regional Director
MMI Properties - Corporate Offices
04.2024 - Current
Business Development Manager
Washington Accounting Services Inc.
12.2022 - 04.2024
Regional Director
MMI Properties - Corporate Offices
12.2019 - 12.2022
Community Manager
Gibraltar Management & Bluestone Properties
07.2018 - 12.2019
Associates of Arts Degree - Business Administration And Management
Mississippi Gulf Coast Community College
High School Diploma -
Moss Point High School
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