ASHLEY GLADNESS
Greenwood
Summary
Accomplished Senior Correctional Officer with a proven track record at the Department Of Justice, Federal Bureau Of Prisons, excelling in inmate supervision and fostering communication. Skilled in restraint techniques and observation, significantly enhancing facility safety and compliance. Demonstrates exceptional physical fitness and policy enforcement, contributing to a secure and efficient correctional environment.
Overview
19
19
years of professional experience
Work History
Senior Correctional Officer
Department Of Justice, Federal Bureau Of Prisons
08.2016 - Current
- Conducted thorough searches for contraband, preventing potential threats to the safety of staff and inmates.
- Served as a liaison between administration and custody staff, fostering open communication channels for policy implementation and enforcement.
- Performed routine inspections of housing units, identifying maintenance issues for prompt resolution by facilities personnel.
- Contributed to the successful completion of mandatory audits by maintaining accurate records and ensuring compliance with state regulations.
- Managed inmate work assignments, ensuring productive utilization of labor resources within the correctional facility.
- Reduced instances of inmate misconduct by enforcing strict adherence to facility rules and regulations.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Observed behavior of residents individually and in groups.
Officer
SHERRIF DEPARTMENT
07.2012 - 08.2016
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
- Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Improved overall facility cleanliness with thorough inspections and adherence to sanitation guidelines.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Conducted thorough searches of cells, common areas, and visitors'' belongings according to established security procedures preventing contraband entry into the jail facility.
- Maintained a safe and secure environment by enforcing strict adherence to facility policies and procedures.
- Documented prisoner identification, charges and inmate disturbance incidents.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Utilized weapons, handcuffs, and physical force to maintain discipline and order among prisoners.
- Arranged library visits, work assignments, family visits and counseling appointments for prisoners.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Assisted in intake and release of inmates.
- Documented inmate behavior and activities in logbooks.
- Transported inmates to and from court hearings, medical appointments and other locations.
Customer Service
Gas And Go
10.2008 - 07.2012
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Maintained excellent customer service with timely deliveries and professional communication.
- Provided customer service by answering questions and resolving shipment issues.
Sales Associate
SHOES DEPARTMENT
11.2005 - 10.2008
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
High School Diploma -
Greenwood High School
Greenwood, MS05.2005
Skills
- Inmate Supervision
- Restraint Techniques
- Self-defense tactics
- Physical Fitness
- Security Protocols
- Policy Enforcement
- Firearm handling
- Observation
- Trained in defensive tactics
- Inmate monitoring
- First Aid Training
Timeline
Senior Correctional Officer
Department Of Justice, Federal Bureau Of Prisons
08.2016 - Current
Officer
SHERRIF DEPARTMENT
07.2012 - 08.2016
Customer Service
Gas And Go
10.2008 - 07.2012
Sales Associate
SHOES DEPARTMENT
11.2005 - 10.2008
High School Diploma -
Greenwood High School
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