Ashley Hudson
Pope
Summary
Dependable branch operations leader adept at managing multiple priorities while maintaining a positive attitude. Committed to enhancing customer satisfaction through efficient transaction processing and effective issue resolution, contributing to overall team goals.
Overview
14
14
years of professional experience
Work History
Branch Operations Leader
Cadence Bank
08.2021 - 11.2025
- Resolved account inquiries and issues for customers promptly and professionally.
- Processed transactions efficiently and accurately to ensure customer satisfaction.
- Collaborated with team members to streamline workflow and improve service delivery.
- Striving to sell and offer products offered by the bank.
- Accurately balancing cash drawer daily.
Real Estate Scanning and Tracking/ Insurance
First Security Bank & Trust
02.2015 - 01.2020
- Tracked real estate and auto insurance documents for compliance and updates
- Tracked real estate loan documents to ensure timely processing
- Scanned real estate loan documents for accurate record-keeping
- Bookkeeping
- Operated switchboard for incoming calls
Head Teller
Renasant Bank
08.2011 - 02.2015
Education
South Panola High School
Batesville, MS08-2008
Nursing - Registered Nurse
Northwest Mississippi Community College
Senatobia, MSSkills
- Regulatory Compliance
- Cash Handling
- Fraud Detection
- Customer Relationship Building
- Drawer Balancing
- Operational efficiency
- Customer service
- Compliance knowledge
- Problem solving
- Conflict resolution
Timeline
Branch Operations Leader
Cadence Bank
08.2021 - 11.2025
Real Estate Scanning and Tracking/ Insurance
First Security Bank & Trust
02.2015 - 01.2020
Head Teller
Renasant Bank
08.2011 - 02.2015
South Panola High School
Nursing - Registered Nurse
Northwest Mississippi Community College