Ashley Tate
Macon,MS
Summary
Eager to leverage extensive problem-solving and technical support skills in an Information Technology role, where proficiency in troubleshooting and a strong understanding
of network configurations can contribute to effective IT operations and user satisfaction.
Overview
19
19
years of professional experience
Work History
Caregiver
Caregiver for Family Member
Macon, MS
01.2020 - Current
- Transported individual to and from medical appointments with safety and efficiency.
- Assisted individual with 5 activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built a strong relationship with individual to deliver emotional support and companionship.
Clerical Assistant
Dent Auto Repair
Macon, MS
01.2012 - 01.2020
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Prioritized 30 daily tasks effectively to meet deadlines consistently without compromising quality or detail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Technical Support
Mississippi State University Athletics
Starkville, MS
03.2006 - 01.2011
- Provided exceptional technical support, enhancing client satisfaction and fostering long-term partnerships.
- Provided technical support and troubleshooting assistance to colleagues, fostering a collaborative work environment.
- Provided technical support during critical situations, effectively resolving issues and minimizing disruptions.
- Provided technical support to 30 clients, resolving issues promptly and enhancing customer satisfaction.
Education
Bachelor of Science - Information Technology
Mississippi State University
Starkville, MS08-2012
Skills
- Microsoft Office Suite
- Windows Xp, Vista, 7, & 10
- Help Desk Assistance
- Computer skills
- Application Software Testing
- Teamwork and collaboration
- Troubleshooting
Timeline
Caregiver
Caregiver for Family Member
01.2020 - Current
Clerical Assistant
Dent Auto Repair
01.2012 - 01.2020
Technical Support
Mississippi State University Athletics
03.2006 - 01.2011
Bachelor of Science - Information Technology
Mississippi State University