Ashley Tate
Macon,MS
Summary
Eager to leverage extensive problem-solving and technical support skills in an Information Technology role, where proficiency in troubleshooting and a strong understanding
of network configurations can contribute to effective IT operations and user satisfaction.
Overview
19
19
years of professional experience
Work History
Caregiver
Caregiver for Family Member
01.2020 - Current
- Transported individual to and from medical appointments with safety and efficiency.
- Assisted individual with 5 activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built a strong relationship with individual to deliver emotional support and companionship.
Clerical Assistant
Dent Auto Repair
01.2012 - 01.2020
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Prioritized 30 daily tasks effectively to meet deadlines consistently without compromising quality or detail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Technical Support
Mississippi State University Athletics
03.2006 - 01.2011
- Provided exceptional technical support, enhancing client satisfaction and fostering long-term partnerships.
- Provided technical support and troubleshooting assistance to colleagues, fostering a collaborative work environment.
- Provided technical support during critical situations, effectively resolving issues and minimizing disruptions.
- Provided technical support to 30 clients, resolving issues promptly and enhancing customer satisfaction.
Education
Bachelor of Science - Information Technology
Mississippi State University
Starkville, MS08-2012
Skills
- Microsoft Office Suite
- Windows Xp, Vista, 7, & 10
- Help Desk Assistance
- Computer skills
- Application Software Testing
- Teamwork and collaboration
- Troubleshooting
Timeline
Caregiver
Caregiver for Family Member
01.2020 - Current
Clerical Assistant
Dent Auto Repair
01.2012 - 01.2020
Technical Support
Mississippi State University Athletics
03.2006 - 01.2011
Bachelor of Science - Information Technology
Mississippi State University
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