Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Open To Work

Ashley Townsend

Southhaven

Summary

Floral lead at Kroger with a proven track record in designing custom arrangements and enhancing customer satisfaction. Skilled in inventory management and team training, I foster collaboration and problem-solving. My attention to detail and organizational skills have consistently optimized workflow, contributing to increased sales and a loyal customer base.

Overview

17
17
years of professional experience

Work History

Floral Lead

Kroger
06.2017 - Current
  • Designed custom floral arrangements for various events, enhancing client satisfaction and brand reputation.
  • Managed inventory, ensuring optimal stock levels and minimizing waste through effective ordering practices.
  • Trained junior staff on floral design techniques and customer service standards, fostering skill development and teamwork.
  • Developed seasonal displays to attract customers, increasing foot traffic and sales during peak periods.
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Maintained fresh inventory through proper rotation, storage, and display methods.
  • Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
  • Provided customers with care directions for flower arrangements.
  • Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
  • Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
  • Developed loyal customer base through attentive service, expert advice, and consistent high-quality product offerings.
  • Optimized workflow efficiency by organizing tools/materials necessary for specific projects in advance.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store image.
  • Assisted customers with plant selection, providing tailored gardening advice and support.
  • Designed intricate balloon sculptures for events, enhancing visual appeal and guest engagement.

Mortician

High Point Funeral Home & Crematorium
01.2017 - 05.2017
  • Provided compassionate support to grieving families during arrangements.
  • Ensured compliance with state regulations regarding embalming and cremation processes.
  • Assisted families in creating personalized memorial services that honored the life of the deceased individual.
  • Meticulously prepared bodies for viewing or cremation according to family requests.
  • Streamlined office procedures for greater efficiency in scheduling appointments and managing client communications.
  • Picked up deceased at private homes, hospitals and county morgues.
  • Completed death certificates, burial permits and other legal documents for families.

Assistant

Mihlon Family Chiropractic
12.2011 - 12.2014
  • Assisted in managing patient records using electronic health record systems for accuracy.
  • Greeted guests in with friendliness and professionalism.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Managed office dog's feeding, exercise, and medication schedules, adhering to specific client instructions.
  • Led restructuring of office signage and interior design.

Cahier/Cook

Domino's Pizza
05.2009 - 02.2011
  • Processed customer transactions accurately using point-of-sale systems.
  • Maintained cleanliness and organization of work area to enhance efficiency.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Monitored cooking times and temperatures to achieve optimal product quality.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.

Junior Camp Counselor

Amity Acres Girl Scout Camp
06.2010 - 08.2010
  • Supervised daily camp activities, ensuring safety and engagement for all participants.
  • Facilitated team-building exercises, promoting collaboration among campers.
  • Monitored camper behavior, providing guidance to resolve conflicts effectively.
  • Maintained high levels of energy and enthusiasm throughout long days filled with various activities, ensuring consistent engagement from all participants.
  • Promoted a safe and inclusive environment for all campers through effective supervision and conflict resolution strategies.
  • Reinforced positive behavior among campers through consistent praise and recognition of individual accomplishments while also addressing any inappropriate actions in a constructive manner.
  • Ensured camper safety by adhering to strict guidelines during outdoor excursions, water-based activities, and overnight stays.
  • Collaborated with fellow counselors to create memorable events like talent shows, theme days, and team-building exercises.

Education

No Degree - Mortuary Science

Northwest Mississippi Community College, Senatobia, MS

No Degree - Mortuary Science

Ocean County College, Toms River, NJ

High School Diploma -

Central Regional High School, Bayville, NJ
02-2013

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Attention to detail
  • Problem-solving
  • Multitasking
  • Dependable and responsible
  • Flexible and adaptable
  • Critical thinking
  • Organizational skills

Work Preference

Job Search Status

Open to work

Work Type

Full TimeGig Work

Salary Range

$19/hr - $1000/hr

Timeline

Floral Lead - Kroger
06.2017 - Current
Mortician - High Point Funeral Home & Crematorium
01.2017 - 05.2017
Assistant - Mihlon Family Chiropractic
12.2011 - 12.2014
Junior Camp Counselor - Amity Acres Girl Scout Camp
06.2010 - 08.2010
Cahier/Cook - Domino's Pizza
05.2009 - 02.2011
Northwest Mississippi Community College - No Degree, Mortuary Science
Ocean County College - No Degree, Mortuary Science
Central Regional High School - High School Diploma,
Ashley Townsend