Ashunti Unger
Jackson
Summary
Results-driven Operations Professional with 6 years of experience in warehouse and team leadership roles, demonstrating strong abilities in performance tracking, SOP compliance, safety management, and team development. Proven track record of implementing operational excellence initiatives while maintaining high productivity and safety standards.
Overview
2027
2027
years of professional experience
Work History
Interim Driver Trainer
Amazon
Jackson, MS
09.2025 - Current
- Led daily training sessions, ensuring trainees were prepared, engaged, and compliant with safety and operational standards
- Successfully trained 30+ drivers, maintaining high standards of performance and readiness
- Facilitated classroom instruction, warehouse walk throughs, and hands-on training to build job readiness and confidence
- Conducted road tests and performance evaluations, providing coaching to improve driver safety and efficiency
- Monitored attendance, tracked progress, and ensured timely completion of all required training
- Communicated with management and DSP teams to support smooth onboarding and operational success
- Took initiative in identifying training gaps and reinforcing best practices to improve overall team performance
Learning Ambassador
Amazon
Jackson, MS
2025 - 2025
- Trained and onboarded 20+ new hires, improving their time to productivity
- Reduced training errors by reinforcing standard work and safety procedures
- Maintained high quality and performance standards across assigned trainees
- Assisted in achieving team productivity goals during high-volume periods
- Helped decrease turnover by providing consistent support and communication to managers and new hires
Warehouse Associate
Amazon
Jackson, MS
10.2022 - Current
- Monitored and reported production metrics, improving operational efficiency.
- Trained new associates on safety procedures and SOPs to ensure compliance.
- Implemented and maintained 5S organizational standards to optimize workflow.
- Conducted quality control checks and upheld SOP compliance.
- Identified safety hazards and contributed to safety initiatives.
CDL Class A Driver
Clark CDL
Ridgeland, MS
2022 - 2023
- Operated a Class A commercial vehicle to complete daily delivery routes safely and on schedule
- Streamlined loading and unloading operations, improving inventory accuracy and reducing errors.
- Ensured compliance with safety protocols and SOPs across warehouse operations.
- Collaborated with team members to optimize workflow and support operational efficiency.
- Maintained 100% on-time deliveries and daily customer satisfaction ratings, ensuring reliable service.
Team Lead / Operations Supervisor
Walmart
Ridgeland, MS
08.2020 - 09.2022
- Led a team of 20+, delivering coaching and feedback to elevate performance.
- Developed and enforced SOPs. enhancing operational effectiveness.
- Tracked KPIs to refine team productivity and scheduling.
- Conducted safety audits, prioritizing hazard mitigation and protocol enforcement.
- Managed labor scheduling strategically to meet production targets.
- Onboarded new associates and ensured adherence to company policies.
- Maintained well-equipped, clean work areas for enhanced safety and efficiency.
Education
High School Diploma - Class A CDL
Delta Technical College
Ridgeland, MS08.2022
High School Diploma -
Oscar H. Wingfield High School
Jackson, MS06.2021
Skills
- Team Leadership & Training
Performance Coaching - Safety & Compliance
- SOP Development
- Operations Management
- Performance Metrics Tracking
- Problem Solving
- Communication
- Time Management
- Quality Control
Timeline
Interim Driver Trainer
Amazon
09.2025 - Current
Warehouse Associate
Amazon
10.2022 - Current
Team Lead / Operations Supervisor
Walmart
08.2020 - 09.2022
Learning Ambassador
Amazon
2025 - 2025
CDL Class A Driver
Clark CDL
2022 - 2023
High School Diploma - Class A CDL
Delta Technical College
High School Diploma -
Oscar H. Wingfield High School