Audrey Ungerbuhler
Macon
Summary
Dynamic Assistant Manager with a proven track record at SUBWAY® Restaurants, enhancing customer satisfaction and streamlining operations. Excelled in team leadership and money handling, achieving a significant reduction in cash discrepancies. Skilled in fostering customer relations and decision-making, I consistently prioritize efficiency and service excellence.
Overview
2025
2025
years of professional experience
Work History
Assistant Manager
Factory Connection
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Manager
SUBWAY®Restaurants
12.2024 - 02.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Sales Associate
Harvey's Grocery Store
01.2023 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Receptionist
Middle Georgia Total Health
09.2023 - 12.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
Timeline
Assistant Manager
SUBWAY®Restaurants
12.2024 - 02.2025
Receptionist
Middle Georgia Total Health
09.2023 - 12.2023
Sales Associate
Harvey's Grocery Store
01.2023 - 07.2024
Assistant Manager
Factory Connection
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