Austin Denny
Starkville,MS
Summary
Dynamic leader with proven skills in customer service and employee training, honed at Firehouse Subs and Smoothie King. Excelled in fast-paced environments, significantly enhancing team motivation and guest service. Demonstrated expertise in overseeing cash handling and fostering a collaborative team environment. Achievements include streamlining procedures for efficiency and safety.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Lead
Firehouse Subs
02.2021 - 07.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Employee
Smoothie King
02.2020 - 02.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Collierville High School
Collierville05-2023
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Conflict resolution
- Performance improvement
- Staff motivation
Accomplishments
- Achieved Eagle Scout in the Boy Scouts of America
- A member of Lambda Chi Alpha
Certification
- Adult, Child, and Infant CPR/AED and First Aid
- Certified Professional Logistician (CPL) - Supply Chain Management
Timeline
Shift Lead
Firehouse Subs
02.2021 - 07.2024
Employee
Smoothie King
02.2020 - 02.2021
- Adult, Child, and Infant CPR/AED and First Aid
- Certified Professional Logistician (CPL) - Supply Chain Management
High School Diploma -
Collierville High School
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