Austin Hathcock
Meridian
Summary
Dynamic Store Manager with extensive experience at Dollar General, excelling in team leadership and customer service. Proven track record in inventory management and loss prevention, achieving significant reductions in shrinkage. Skilled in training and mentoring staff, fostering a collaborative environment that enhances performance and customer satisfaction.
Before I worked at Tractor Supply Co, I was employed with a farming company where I ran and maintained farm equipment. My duties included but were not limited to prepping the fields, planting the fields as well as harvesting. Farming is my specialty and I would like to continue in this endeavor.
Overview
3
3
years of professional experience
Work History
Store Manager
Dollar General
Meridian, MS
01.2024 - Current
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and developed team members, fostering a collaborative work environment.
- Managed inventory levels, facilitating timely restocking of merchandise to meet customer demand.
- Implemented loss prevention strategies, reducing shrinkage through effective staff training and monitoring.
- Maintained high standards of store cleanliness and organization, enhancing the shopping experience for customers.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly to optimize revenue.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Receiver
Tractor Supply Company
Meridian, MS
05.2023 - 01.2024
- Received and inspected incoming shipments for accuracy and quality compliance.
- Organized merchandise on sales floor to optimize space and accessibility.
- Operated forklifts and pallet jacks for efficient inventory movement.
- Collaborated with team members to streamline receiving processes and improve efficiency.
- Maintained accurate records of inventory transactions using warehouse management systems.
- Conducted regular inventory audits to identify discrepancies and enhance stock accuracy.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
Education
GED - Basic
Meridian Community College
Meridian, MS05.2021
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
- Inventory control
- Recruitment and hiring
- Goals and performance
- Team building and leadership
Timeline
Store Manager
Dollar General
01.2024 - Current
Receiver
Tractor Supply Company
05.2023 - 01.2024
GED - Basic
Meridian Community College