Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ava Drake

Vancleave

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

1
1
year of post-secondary education
3
3
years of professional experience

Work History

Customer Service Representative

Courtney Farms
Ocean Springs
04.2026 - Current
  • Resolved customer complaints and issues to enhance satisfaction.
  • Assisted customers with product inquiries and service requests.
  • Provided accurate information to customers regarding products and services to support informed decisions.
  • Processed orders and ensured transaction accuracy for customer confidence.

  • Designed and crafted custom flower displays

Customer Service Cashier

Small Town Bargains and Bins
Vancleave
03.2023 - 06.2025

Assisted customers with product inquiries and checkout processes.

  • Processed cash and card transactions efficiently and accurately.
  • Handled customer complaints with patience and professionalism.
  • Greeted customers and provided friendly customer service.
  • Maintained cleanliness and organization of the checkout area.
  • Customer service, stocked store, cashier, tshirt production.

Education

Associate of Science - Respiratory Therapy

MS Gulf Coast Community College
Gautier, MS
08.2025 - 07.2026

Vancleave High School
Vancleave , MS

Skills

  • Customer service
  • Effective communication
  • Clinical assessment
  • Medical terminology
  • Patient care
  • Equipment maintenance

Timeline

Customer Service Representative

Courtney Farms
04.2026 - Current

Associate of Science - Respiratory Therapy

MS Gulf Coast Community College
08.2025 - 07.2026

Customer Service Cashier

Small Town Bargains and Bins
03.2023 - 06.2025

Vancleave High School
Ava Drake