Avani Poindexter
Columbia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Clerical Support Specialist
East Mississippi Community College
01.2025 - Current
- Efficient communication between departments using written correspondence via email or inscriptions as appropriate for the situation.
- Effectively manage multiple projects concurrently while adhering to deadlines and prioritizing workloads.
- Support departmental goals for increased productivity through document management and data entry.
- Maintain confidentiality of sensitive information through adherence to privacy policies and procedures.
- Reduce conflicts in data input by administering thorough quality assurance measures and verifying information.
- Provide exceptional customer service to clients by addressing questions promptly and professionally.
Cashier
Sweet Peppers Deli
01.2019 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Trained new employees on cashier duties and best practices, improving overall staff performance.
Deputy Clerk
Lowndes County Justice Court
06.2024 - 12.2024
- Maintained confidentiality by fulfilling privacy guidelines when handling sensitive information.
- Provided quality support through data entry, document management, and overseeing operation of office equipment.
- Provided exceptional customer service to the public by answering inquiries and directing individuals to appropriate resources.
- Completed complex court forms accurately by minimizing errors and potential delays in processing.
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
Sales Associate
American Eagle Outfitters, Inc
09.2023 - 04.2024
- Organized racks and shelves to promote visual appeal, engage customers, and promote specific merchandise.
- Handled transactions efficiently while adhering to company policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Intern
Hinds County Sheriffs Department
08.2022 - 12.2022
- Supported staff members in their daily tasks by reducing workload and allowing increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts into relevant work situations.
- Gathered, organized and input information into digital database.
Education
Criminal Justice & Correctional Services
Jackson State University
Jackson, MS05-2024
Skills
- Verbal communication
- Filing systems
- Spreadsheet creation
- Document management
- Proofreading documents
- Confidential document control
- Registration processing
- Proficient in Microsoft Office
Timeline
Clerical Support Specialist
East Mississippi Community College
01.2025 - Current
Deputy Clerk
Lowndes County Justice Court
06.2024 - 12.2024
Sales Associate
American Eagle Outfitters, Inc
09.2023 - 04.2024
Intern
Hinds County Sheriffs Department
08.2022 - 12.2022
Cashier
Sweet Peppers Deli
01.2019 - Current
Criminal Justice & Correctional Services
Jackson State University
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