Ayanna Atkinson
4125 Highway 22 Edwards
Summary
I excel in managing multiple tasks efficiently, often balancing work, school, and personal commitments seamlessly. My strong time management skills are complemented by a commitment to excellence and a proven ability to adapt and solve problems creatively. With a keen interest in current events, I bring a well-rounded perspective to teams and projects. I thrive in dynamic environments, consistently meeting deadlines while maintaining high-quality standards. My passion for continuous learning and staying informed makes me a valuable asset to any forward-thinking organization.
Overview
4
4
years of professional experience
Work History
Sales Associate
Ashley Furniture Homestore
Flowood
10.2024 - Current
- Described merchandise and explained use, operation and care.
- Handled customer complaints in a professional manner.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained records related to sales for store management.
- Processed credit card transactions quickly and securely.
- Bagged or packaged purchases and wrapped gifts.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Followed up with customers after scheduled appointments were completed.
- Created and maintained accurate and complete records of all customer interactions in job-related software.
- Greeted incoming customers and provided customer service support.
- Greeted customers, answered general questions and directed to appropriate locations.
- Collected data related to customer feedback on products or services offered by the company.
- Answered telephones and directed calls to appropriate staff members.
- Maintained accurate records of all customer interactions and transactions.
- Scheduled and confirmed appointments.
- Created weekly sales reports to track progress towards sales goals.
- Determined sales training needs by observing sales transactions, reviewing sales reports and receiving input from sales managers.
- Provided training for sales team members on product knowledge and sales techniques.
Server
Newk's Eatery
Byram
10.2022 - 02.2025
- Greeted guests and provided menus.
- Assisted in training new servers.
- Filled condiments and napkin containers during slack periods.
- Presented menus and answered questions regarding items.
- Informed customers of daily specials and signature menu items.
- Stocked service areas with supplies during slow periods.
- Explained menu items, describing ingredients and cooking methods upon request.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
Front Counter Cashier
Popeye's
Clinton
06.2021 - 07.2022
- Processed payments using cash, credit cards, debit cards, checks, or gift cards.
- Greeted customers and answered inquiries in a friendly and professional manner.
- Provided change to customers as needed.
- Balanced the register at the end of each shift and ensured all transactions were accurate.
- Stocked supplies such as napkins, straws, condiments. for customer convenience.
- Maintained cleanliness of work area throughout shift including wiping down countertops and restocking items when necessary.
- Handled money transactions responsibly and securely according to established guidelines.
- Communicated effectively with coworkers about daily tasks assigned by leadership team.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
Education
Associate of Arts - Accounting
Hinds Community College
Raymond, MS05-2025
High School Diploma -
Raymond High School
Raymond, MS05-2023
Skills
- Supply Restocking
- Food Inspection
- Order Management
- Guest Engagement
- Sales Techniques
- Item Promotion
- Product Sales
- Time Management
- Leadership
- Teamwork and Collaboration
- Organizational Skills
- Team Management
- Decision-Making
- Professional Appearance
- Strong Work Ethic
- Money Management
- Customer Service
- Quick Learner
- Sales Goal Achievement
- Problem-Solving
Languages
- English- Native/Bilingual
- Spanish- Limited
References
- Name: Alex Moore Phone Number: 601-862-9303
- Name: Ashley Jordan Phone Number: 832-302-6640
- Name: Tiffaney Johnson Phone Number: 601-415-8753
Timeline
Sales Associate
Ashley Furniture Homestore
10.2024 - Current
Server
Newk's Eatery
10.2022 - 02.2025
Front Counter Cashier
Popeye's
06.2021 - 07.2022
Associate of Arts - Accounting
Hinds Community College
High School Diploma -
Raymond High School