Aydien McCullar
Saucier
Summary
Dynamic and results-oriented professional with extensive experience in retail and customer service roles, notably as a Sales Associate/Retail Keyholder at Banana Republic Factory Store. Excelled in enhancing customer satisfaction and loyalty through exceptional service and sales proficiency. Skilled in employee training and store operations, consistently meeting quality goals with a focus on reliability and punctuality.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
4
4
years of professional experience
Work History
Sales Associate/Retail Keyholder
Banana Republic Factory Store
05.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Opened and closed store at proper times for reliable services.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Online Personal Shopper
Walmart
07.2023 - 07.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Cashier
Food Giant
06.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Education
Associate of Arts - Business
Mississippi Gulf Coast Community College
Perkinston, MS08-2025
High School Diploma -
Harrison Central High School
15600 School Rd, Gulfport, MS 3950306-2021
Skills
- Customer service
- Store operations
- Customer assistance
- Employee training
- Sales proficiency
- Reliability and punctuality
- Brand representation
Timeline
Online Personal Shopper
Walmart
07.2023 - 07.2024
Sales Associate/Retail Keyholder
Banana Republic Factory Store
05.2022 - Current
Cashier
Food Giant
06.2021 - 04.2022
Associate of Arts - Business
Mississippi Gulf Coast Community College
High School Diploma -
Harrison Central High School
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