Bailee Batt
Hattiesburg
Summary
Dynamic and dedicated professional with extensive experience in customer service at Bandits BBQ. Proven ability in cash handling and conflict resolution, consistently enhancing guest satisfaction. Recognized for effective team collaboration and time management, ensuring smooth operations during peak hours. Passionate about creating memorable dining experiences while maintaining high standards of service.
Overview
2
2
years of professional experience
Work History
Host
Half Shell Oyster House
Hattiesburg
08.2024 - Current
- Greeted and seated guests in a friendly, welcoming manner.
- Managed reservation systems to ensure smooth guest flow.
- Handled guest complaints with professionalism and empathy.
- Supported team members during busy service periods to enhance efficiency.
- Monitored dining room activity to optimize seating arrangements and turnover.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Managed incoming calls during busy shifts.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Server
Bandits BBQ
Sumrall/Hattiesburg
11.2023 - 08.2024
- Greeted and seated customers promptly and courteously.
- Took and processed customer orders accurately and efficiently.
- Served food and beverages to tables in a timely manner.
- Maintained cleanliness of dining area throughout shifts.
- Collaborated with kitchen staff to ensure order accuracy.
- Handled cash and processed payments with attention to detail.
- Managed customer inquiries and resolved issues professionally.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
Education
High School Diploma -
Sumrall High School
Sumrall, MS05-2025
Skills
- Customer service
- Cash handling
- Point of sale
- Time management
- Team collaboration
- Conflict resolution
Accomplishments
- Graduated with Honors
Timeline
Host
Half Shell Oyster House
08.2024 - Current
Server
Bandits BBQ
11.2023 - 08.2024
High School Diploma -
Sumrall High School
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