Becky Reynolds
Brandon
Summary
Results-driven healthcare professional transitioning into medical sales with 15+ years of experience in clinical operations, revenue growth, patient engagement, and provider relationship management. Proven ability to build healthcare programs from the ground up, expand service lines, increase patient volume, and drive operational performance. Strong background in outpatient rehabilitation, Medicare billing, account management, and referral development.
Overview
20
20
years of professional experience
Work History
Founder/Director of Rehabilitation Services
Quality Care Rehab, LLC
Brandon, MS
01.2011 - Current
- Founded and scaled outpatient rehabilitation services across Central MS within assisted living facilities and retirement communities, increasing patient census by over 200%
- Built referral networks with physicians, home healthcare companies, retirement communities and facility administrators to sustain consistent patient pipelines
- Managed care delivery for 300+ patients annually while improving satisfaction and functional outcomes
- Oversaw Medicare billing, insurance verification, and reimbursement processes ensuring regulatory compliance and steady, increased revenue
- Expanded clinical services and programming contributing to year-over-year revenue growth
- Served as primary liaison between providers, administrators, and families to ensure continuity of care
- Led daily operations including scheduling, EMR documentation, staff coordination, and compliance audits
- Played key role in scaling company footprint while maintaining quality metrics
Certified Occupational Therapy Assistant (Travel Assignment)
Advanced Medical
Columbus, MS
01.2010 - 01.2011
- Delivered therapy services in skilled nursing facilities
- Educated patients on recovery strategies and mobility
- Maintained productivity benchmarks across multiple locations
Certified Occupational Therapy Assistant
Performance Rehab, Inc.
Central Mississippi
01.2006 - 01.2010
- Provided therapy services in assisted living environments
- Documented outcomes and treatment progress
- Trained patients on adaptive equipment and functional independence
Education
Associate of Applied Science - Occupational Therapy Assistant
Holmes Community College
Ridgeland, MS2006
Associate of Arts -
Hinds Community College
Pearl/Raymond, MS2004
Skills
- Medical Sales Support
- Territory Development
- Account Management
- Provider Relations
- Referral Growth
- Revenue Cycle Management
- Medicare Billing
- Patient Engagement
- Clinical Program Development
- Healthcare Compliance
- EMR Documentation
- Business Development
- Client Retention
- Cross-functional Collaboration
- Team leadership
- Marketing
- Entrepreneurial and innovative
- Ethics and integrity
Timeline
Founder/Director of Rehabilitation Services
Quality Care Rehab, LLC
01.2011 - Current
Certified Occupational Therapy Assistant (Travel Assignment)
Advanced Medical
01.2010 - 01.2011
Certified Occupational Therapy Assistant
Performance Rehab, Inc.
01.2006 - 01.2010
Associate of Applied Science - Occupational Therapy Assistant
Holmes Community College
Associate of Arts -
Hinds Community College