Bennett Kelly
Oxford
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
Sombra Mexican Kitchen
04.2021 - 08.2022
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Learned the importance of quality customer service, and how far that can take.
Line Cook
Colony Bistro
10.2020 - 03.2021
- Assisted in developing new menu items to reflect restaurant's style and standards.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Learned what it takes to succeed in a fast paced, high stress environment.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Server Assistant
Colony Bistro
06.2020 - 10.2020
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Server Assistant
Jinsei Sushi
06.2023 - 04.2024
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
Server
Venice Kitchen
11.2023 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Line Cook
Venice Kitchen
11.2023 - 12.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Bartender
Venice Kitchen
09.2024 - 12.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Sales Associate
Finch And Kelly
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Bartender
Whiskey Ranch
01.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Northwest Mississippi Community College
Senatobia, MSBBA - Entrepreneurship
University of Mississippi
University, MS05.2026
Skills
- Ability to work well with people
- Capable with cameras and editing software
- Anticipating Guest Needs
- Suggestive Selling
- Guest Satisfaction
- Willing to work everyday to get better at something
Timeline
Bartender
Whiskey Ranch
01.2025 - Current
Bartender
Venice Kitchen
09.2024 - 12.2024
Server
Venice Kitchen
11.2023 - 12.2024
Line Cook
Venice Kitchen
11.2023 - 12.2024
Sales Associate
Finch And Kelly
08.2023 - Current
Server Assistant
Jinsei Sushi
06.2023 - 04.2024
Server
Sombra Mexican Kitchen
04.2021 - 08.2022
Line Cook
Colony Bistro
10.2020 - 03.2021
Server Assistant
Colony Bistro
06.2020 - 10.2020
Northwest Mississippi Community College
BBA - Entrepreneurship
University of Mississippi
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