BERRY KENTNER
Pontotoc
Summary
Personable and dedicated customer service representative with extensive experience in sales and management. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
12
12
years of professional experience
Work History
Salesperson
B & A Roofing
Tupelo
01.2026 - Current
- Assisted customers in selecting roofing materials and products suitable for their needs.
- Developed strong relationships with clients to enhance customer loyalty and satisfaction.
- Collaborated with installation teams to ensure accurate order fulfillment and customer expectations.
- Educated customers about products and services offered by the company.
Consultant
Allan White Furniture
Shannon
11.2025 - 12.2025
- Recommended process improvements to streamline operations and reduce costs.
- Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
- Reviewed existing policies and procedures to suggest necessary improvements.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Plant Manager
TRU CUT FRAMES
10.2020 - 08.2025
- Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
- Forecasted future production needs accurately, allowing for strategic decision-making regarding staffing levels, equipment investments, and inventory management.
- Reduced costs by eliminating materials, waste, and unnecessary labor hours.
- Directed employees in order to maximize team productivity and facility output.
- Responsible for over 4 million in company sales.
- Achieved significant cost savings by negotiating better rates with suppliers.
- Negotiated with vendors for timely delivery of raw materials, preventing production delays.
Router Operator
Ashley Furniture Inc
09.2017 - 10.2020
- Maximized material utilization with precise programming and cutting techniques.
- Maintained a clean work environment, optimizing workspace organization and reducing clutter.
- Adhered to safety protocols while operating routers, minimizing workplace accidents.
- Achieved faster turnaround times by streamlining set-up processes for all routing projects.
- Ensured timely completion of tasks by prioritizing jobs according to urgency and importance.
Relationship Manager
Heartland Payment Systems
01.2014 - 04.2017
- Analyzed customer needs to recommend tailored payment solutions that enhance operational efficiency.
- Coordinated onboarding processes for new clients, ensuring seamless integration of payment systems.
- Monitored industry trends to identify opportunities for upselling additional services to existing clients.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Participated in staff meetings to discuss innovative strategies to improve services.
Education
No Degree - SPORTS COMMUNICATION
Mississippi State University
Starkville, MSSkills
- Plant and warehouse operations
- Project management
- Operations management
- Production planning
- Multi-line phone system
- Microsoft Office
- Paychex
- Quickbooks
- Sales
Timeline
Salesperson
B & A Roofing
01.2026 - Current
Consultant
Allan White Furniture
11.2025 - 12.2025
Plant Manager
TRU CUT FRAMES
10.2020 - 08.2025
Router Operator
Ashley Furniture Inc
09.2017 - 10.2020
Relationship Manager
Heartland Payment Systems
01.2014 - 04.2017
No Degree - SPORTS COMMUNICATION
Mississippi State University