Bethany Burcham
Vaiden
Summary
Dynamic Parts Manager with expertise in inventory management and customer relationship development. Proven success in driving sales strategies and enhancing customer experiences.
Overview
17
17
years of professional experience
Work History
Parts Manager/Sales Representative
Empire Truck Sales
Winona
2020.07 - 2025.09
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Resolved customer inquiries related to part availability or quality issues.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Organized and monitored inventory levels of parts, tools, and supplies.
- Performed scheduled inventory audits to verify accuracy and product availability.
- Developed and maintained positive working relationships with vendors to enhance communication and collaboration.
Sales Representative
Higrade Farm Supply
Winona
2009.03 - 2020.07
- Answered inquiries from prospective customers regarding features of products and services offered.
- Greeted and assisted customers to foster positive experiences.
- Listened to customer needs to identify and recommend best products and services.
- Developed key customer relationships to increase sales.
Education
High School Diploma -
French Camp Academy
French Camp, MS2006-05
Skills
- Inventory management
- Supply chain management
- Customer relationship management
- Parts ordering
- Merchandising strategies
- Sales strategy development
Timeline
Parts Manager/Sales Representative
Empire Truck Sales
2020.07 - 2025.09
Sales Representative
Higrade Farm Supply
2009.03 - 2020.07
High School Diploma -
French Camp Academy