Bethany Henderson
Laurel
Summary
Dedicated customer service representative with extensive experience. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Tower loan
Laurel
04.2023 - Current
- Assisted customers with loan inquiries and account management.
- Processed loan applications and maintained accurate customer records.
- Educated clients on financial products available at the company.
- Managed incoming calls, providing timely support and information.
Cashier
Lowes Home Improvment
Laurel
04.2021 - 01.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Maintained a clean and organized checkout area for customer convenience.
- Collaborated with team members to ensure smooth store operations.
Cashier
Corner market
Laurel
01.2020 - 01.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Maintained a clean and organized checkout area for customer convenience.
Education
Stringer Attendance Center
Laurel, MSSkills
- Customer relationship management
- Loan processing
- Financial product education
- Account management
- Call handling
- Effective communication
- Problem solving
- Customer support
- Data entry
- Professional telephone demeanor
Timeline
Customer Service Representative
Tower loan
04.2023 - Current
Cashier
Lowes Home Improvment
04.2021 - 01.2022
Cashier
Corner market
01.2020 - 01.2021
Stringer Attendance Center