Blake Newell
Vicksburg
Summary
Dynamic General Manager with expertise in HVAC operations, budget management, and staff training. Proven ability to enhance client satisfaction through effective project scheduling and exceptional service delivery.
Overview
13
13
years of professional experience
Work History
General Manager
Airsouth Cooling And Heating
Magee
08.2025 - Current
- Oversaw daily operations for HVAC service and installation teams.
- Managed budgets and resources for efficient project execution.
- Developed training programs to enhance staff skills and knowledge.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
Projrct Coordinator
Air South Cooling and Heating
Magee
06.2023 - 08.2025
- Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
- Provided direction, guidance and support to team members throughout the duration of projects.
- Developed relationships between customers for sales purposes.
Residential Sales Consultant
Comfort Tech Heating & Cooling
Jackson
03.2018 - 06.2023
- Assisted clients in selecting residential products and services tailored to needs.
- Conducted in-home consultations to assess customer requirements and preferences.
- Developed and maintained relationships
- with potential and existing clients for referrals.
- Developed and implemented comprehensive marketing plans to increase sales of residential properties.
- Created presentations to showcase residential properties and generate leads.
- Negotiated offers with prospective buyers and facilitated successful transactions.
- Performed administrative tasks including scheduling appointments, preparing documents and filing paperwork.
- Assisted clients with developing realistic budgets based on their individual financial situations.
- Residential Sales Consultant Of The Year- 2021
Foreman Supervisor in Commercial Sales
Progressive Roofing And Construction
Jackson
08.2012 - 03.2018
- Supervised roofing teams to ensure quality workmanship and adherence to safety standards.
- Coordinated project schedules and resource allocation for efficiency and timely completion.
- Trained new employees on safety protocols and proper use of tools and equipment.
- Monitored job progress and ensured completion within budget constraints.
- Prepared budgets for projects based on labor costs, materials needed.
- Organized meetings with clients to discuss project specifications.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
Education
Diploma -
Harrison Central High School
Gulfport, MS05-2010
Skills
- HVAC troubleshooting
- Budget management
- Staff training
- Customer service
- Project scheduling
- Client relationship management
- Staff management
- Leader
- Sales expertise
- Training and coaching
- Budget coordination
Timeline
General Manager
Airsouth Cooling And Heating
08.2025 - Current
Projrct Coordinator
Air South Cooling and Heating
06.2023 - 08.2025
Residential Sales Consultant
Comfort Tech Heating & Cooling
03.2018 - 06.2023
Foreman Supervisor in Commercial Sales
Progressive Roofing And Construction
08.2012 - 03.2018
Diploma -
Harrison Central High School