Blake Tucker
Brandon
Summary
Versatile Automotive Technician with a track record of enhancing customer satisfaction at Walmart Auto Care Center and Tire Depot . Excelled in automotive repair and customer service, customer relations, and resolving complex issues with critical thinking. Skilled in safety procedures and conflict resolution, consistently prioritized high-quality, timely service.
Personable and dependable individual with keen eye for detail and positive attitude. Punctual and committed to and enhancing customer satisfaction through quality service.
Overview
7
7
years of professional experience
Work History
Tire Technician
Tire Depot
10.2024 - Current
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Operated machines safely and correctly, including tire changers and wheel balancers.
HVAC Helper
Russell Refrigeration
07.2020 - 10.2024
- Supported company growth by maintaining a positive attitude, strong work ethic, and commitment to excellence in all tasks performed.
- Assisted in the installation of new heating, ventilation, and air conditioning systems for enhanced energy savings.
- Participated in ongoing training programs to stay current on industry trends, best practices, and new technology advancements in the HVAC field.
- Maximized job site efficiency with proper preparation of materials needed for each assignment according to specifications provided by senior technicians or project managers.
- Collaborated with senior technicians to diagnose complex issues and implement effective solutions.
Automotive Technician
Walmart Auto Care Center
05.2018 - 07.2020
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Education
(In Progress) - Business Administration
Hinds Community College
Pearl, MS12-2026
High School Diploma -
Northwest Rankin High School
Flowood, MS05-2018
Skills
- Automotive Repair Work
- Customer Service Experience
- Safety procedures
- Facility cleaning
- Punctuality
- Air conditioning repair
- Heating systems
- Customer relations
- Problem resolution
- Data entry
- Critical thinking
- Conflict resolution
Timeline
Tire Technician
Tire Depot
10.2024 - Current
HVAC Helper
Russell Refrigeration
07.2020 - 10.2024
Automotive Technician
Walmart Auto Care Center
05.2018 - 07.2020
(In Progress) - Business Administration
Hinds Community College
High School Diploma -
Northwest Rankin High School
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