Blessing Jackson
Vicksburg
Summary
.
Upbeat, compassionate, and reliable, with natural ability to connect with individuals and support their needs. Understanding of personal care, safety protocols, and communication skills, particularly in helping others develop life skills and maintain daily routines. Committed to making positive impact in lives of those I support, fostering independence and well-being. my background also includes CPR certified training.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Support Staff Member
Breckenridge Village
09.2024 - 12.2024
- Provided transportation assistance as needed, enabling clients to access appointments, resources, or recreational activities safely.
- Advocated for clients'' rights, ensuring they receive appropriate services, accommodations, and support in line with their individual needs.
- Assisted clients with daily living tasks for increased autonomy and satisfaction.
- Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
- Participated in ongoing training programs to enhance knowledge base and stay current on best practices within the field.
- Improved client well-being by providing emotional support and fostering strong relationships.
Direct Support Professional
Steps Center
01.2023 - 09.2023
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Provided emotional and practical support to individuals, fostering positive and supportive living environment
- transported clients to and from appointments
Barista
Starbucks
04.2021 - 12.2022
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.
Education
No Degree - Behavioral Health
Arizona State University
Tempe, AZGED -
South Hills High School
West Covina, CA06-2014
Skills
- Safety awareness
- Behavioral support
- Transportation assistance
- Client confidentiality
- Activity planning
- Community integration
- First aid and CPR certified
- Problem-solving
- Multitasking and organization
- First aid and safety
- Verbal and written communication
- Case documentation
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Timeline
Direct Support Staff Member
Breckenridge Village
09.2024 - 12.2024
Direct Support Professional
Steps Center
01.2023 - 09.2023
Barista
Starbucks
04.2021 - 12.2022
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
No Degree - Behavioral Health
Arizona State University
GED -
South Hills High School
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