Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brandi Mcgavin

Red Banks

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

1
1
year of professional experience
2023
2023
years of post-secondary education

Work History

Customer Service Representative

Hitachi Power Tools
Red Banks
01.2025 - Current
  • Assisted customers with product inquiries and order placements.
  • Resolved customer complaints through effective communication and problem-solving.
  • Processed returns and exchanges according to company policies.

Education

Welding

Delta Technical College
Horn Lake, MS
11.2022 - 06.2023

EMT - Emergency Medicine

Northwest Community College
Senatobia, MS
03.2021 - 07.2021

Diploma
Senatobia, MS

Skills

  • Product knowledge
  • Order processing
  • Customer relationship management
  • Conflict resolution

References

References available upon request.

Timeline

Customer Service Representative

Hitachi Power Tools
01.2025 - Current

Welding

Delta Technical College
11.2022 - 06.2023

EMT - Emergency Medicine

Northwest Community College
03.2021 - 07.2021

Diploma
Brandi Mcgavin