Brandi Oswald

• Partnered with medical teams to implement care plans effectively, enhancing patient outcomes through detailed documentation.
• Delivered specialized dementia care, ensuring adherence to procedures and fostering a supportive environment.
• Maintained high standards of care within residential facility environment.

Prioritized and organized tasks to efficiently accomplish service goals.

• Maintained updated knowledge through continuing education and advanced training.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Assisted with customer requests and answered questions to improve satisfaction.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Performed accurate data entry using Microsoft Word and Excel, contributing to streamlined operations and reliable record-keeping.

• Executing a full-scale renovation of a 2005 Holiday Rambler, including structural repairs and interior reconfiguration.
• Applied sealant and structural reinforcement to ensure long-term durability and weatherproofing.
• Installed and maintained PEX plumbing systems and addressed electrical component troubleshooting.
• Resolved customer issues with knowledgeable, friendly service, fostering high satisfaction levels.
• Identified and implemented creative solutions to proactively enhance customer satisfaction.
• Addressed customer requests and inquiries, contributing to improved satisfaction.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.