Brandy Russell
Brandon
Summary
Highly skilled Benefit Program Specialist with comprehensive understanding of benefit administration and program development. Proven ability to interpret complex rules and regulations, ensuring compliance while maximizing employee satisfaction. Strong communication skills coupled with exceptional problem-solving abilities have consistently led to improved efficiency in previous roles. Experience includes benefits administration, policy implementation, and streamlining processes for optimal results.
Overview
1
1
year of post-secondary education
22
22
years of professional experience
Work History
Benefit Program Specialist
Department of Human Services
Raleigh
05.2017 - Current
- Analyzed client eligibility for various benefit programs and services.
- Facilitated communication between clients and service providers to ensure understanding.
- Developed training materials for new staff on benefit program procedures.
Clerk/Bus Monitor
Friends Of Children Of Mississippi
Flowood
10.2007 - 10.2015
- Processed incoming documents for various programs supporting children and families.
- Maintained accurate records of client information and program participation.
- Assisted in organizing community events for outreach and awareness initiatives.
Walgreens
Cashier
Laurel
08.2004 - 08.2005
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Cosmetologist - Cosmetology
Ohio School of Cosmetology
Columbus , Oh 08.2002 - 11.2003
Taylorsville High School
Taylorsville, MSSkills
- Motivated
- Team-building
- Communication
- Self Driven
- Friendliness
Timeline
Benefit Program Specialist
Department of Human Services
05.2017 - Current
Clerk/Bus Monitor
Friends Of Children Of Mississippi
10.2007 - 10.2015
Walgreens
Cashier
08.2004 - 08.2005
Cosmetologist - Cosmetology
Ohio School of Cosmetology
08.2002 - 11.2003
Taylorsville High School