Summary
Overview
Work History
Skills
Timeline
Generic

Brenta Petty

Winona

Summary

Proven to excel in customer-focused roles, I leveraged my geographical awareness and exceptional interpersonal skills at Conduent to enhance client satisfaction. Skilled in vehicle maintenance and adept at fostering relationships, my tenure at the Postal Service showcased my ability to meet delivery standards efficiently, even under challenging conditions, without compromising on service quality.

Overview

14
14
years of professional experience

Work History

City Carrier Assistant

Postal Service
06.2015 - Current
  • Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
  • Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
  • Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
  • Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.

Costumer Service

Conduent
01.2011 - Current
  • Achieved consistent customer service excellence, maintaining positive attitude under pressure.
  • Provided exceptional customer service while managing appointment scheduling efficiently.
  • Provided excellent customer service through communication and interpersonal skills.
  • Established and maintained client rapport by utilizing quality customer service.

Cashier

SuperValue
04.2013 - 05.2014

Ring up the costumers

Help customers find items in the store

Sack groceries

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Skills

  • Issue reporting
  • Relationships and rapport
  • Vehicle maintenance
  • End-of-run report (EOR)
  • Geographical awareness
  • Truck loading

Timeline

City Carrier Assistant

Postal Service
06.2015 - Current

Cashier

SuperValue
04.2013 - 05.2014

Costumer Service

Conduent
01.2011 - Current
Brenta Petty