Brian Wages
Batesville
Summary
Dynamic and results-driven professional with extensive experience at FedEx and the United States Postal Service. Expert in route optimization and time management, consistently delivering packages on time while enhancing customer satisfaction. Proven team leader with strong communication skills, dedicated to operational excellence and efficient service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Swing Driver/DOT Courier
FedEx
Batesville
10.2024 - Current
- Established daily routes and generated essential reports for operational efficiency.
- Delivered packages promptly, adhering to commitment timelines and optimizing delivery methods.
- Accepted pre-metered packages at front counter, addressing all customer requests efficiently.
City Carrier Associate
United States Postal Sevice
Water Valley
11.2023 - 10.2024
- Sorted mail and packages by assigned routes to maximize daily efficiency.
- Delivered mail promptly to commercial and residential areas.
- Trained new employees on efficient route management practices.
Dispatcher II
Southaven Police Department
Southaven
11.2021 - 08.2023
- Answered emergent and non-emergent calls, dispatching to appropriate units promptly.
- Verified confidential information for officers and EMS personnel efficiently.
- Monitored traffic and security cameras throughout shift to enable quicker dispatch when necessary.
Education
Associate of Arts - General Studies
Northwest Mississippi Community College
Senatobia, MS05-2022
High School Diploma -
Gateway Christian School
Horn Lake01-2019
Skills
- Time management
- Route optimization
- Customer service
- Communication skills
- Package delivery
- Team leadership
Certification
- Aim Certified
- Dangerous Goods Certified
- Volunteer Firefighter II Certified
References
References available upon request.
Timeline
Swing Driver/DOT Courier
FedEx
10.2024 - Current
City Carrier Associate
United States Postal Sevice
11.2023 - 10.2024
Dispatcher II
Southaven Police Department
11.2021 - 08.2023
Associate of Arts - General Studies
Northwest Mississippi Community College
High School Diploma -
Gateway Christian School
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