BRIANA ADAMS
Gautier
Summary
Educated individual with expertise in various sectors. An energetic personality coupled with terrific upselling skills. Ready to join a new organization in the role of Customer Service Executive.
Overview
4
4
years of professional experience
Work History
Head Babysitter
Family Babysitting
03.2023 - Current
- Coordinated special events such as birthday parties or outings, creating memorable experiences for both children and parents.
- Maintained a clean and organized home environment to provide a structured setting for daily routines.
- Handled emergency situations calmly and efficiently, prioritizing the health and well-being of all involved parties at all times.
- Assisted with homework completion, employing effective tutoring strategies to enhance understanding of complex subjects.
Head Hostess
The Blind Tiger
07.2022 - 08.2023
- Supervised a team of hostesses, ensuring all duties were completed in a timely manner
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
Arcade Attendant
Margaritaville
05.2021 - 07.2022
- Greeted customers upon entering the arcade and answered any questions they had
- Monitored game machines for malfunctions and reported them to management
- Inspected game cards to ensure all data was accurate
- Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.
- Managed cash transactions with accuracy, ensuring proper handling of currency and tokens.
- Collaborated with team members to create a positive working environment that translated into an enjoyable experience for guests.
- Implemented effective crowd control measures during busy periods, ensuring a pleasant atmosphere for all patrons.
Clothing Reseller
Plato's Closet
02.2021 - 06.2022
- Identified opportunities for improving efficiency in processes related to stocking shelves
- Managed inventory levels of clothing items and ensured accuracy of orders
- Organized, sorted and tagged clothes according to size, color, style
- Assisted customers with selecting the right clothing sizes and styles
- Optimized online presence, utilizing social media platforms to promote available items effectively.
- Implemented targeted marketing strategies to attract new customers consistently.
- Collaborated with team members to improve overall operations while maintaining a positive work environment.
- Established strong relationships with consignors, fostering trust and long-term partnerships.
Education
Business Accountancy
Mississippi Gulf Coast Community College
Perkinston, MSSkills
- Strong leadership
- Team Building and Leadership
- Salesmanship
- Verbal Communication
- Guest service
- Active Listening
- Effective customer upselling
- Flexible and Adaptable
- Effective communication
- Conflict resolution
- Excellent communication
Timeline
Head Babysitter
Family Babysitting
03.2023 - Current
Head Hostess
The Blind Tiger
07.2022 - 08.2023
Arcade Attendant
Margaritaville
05.2021 - 07.2022
Clothing Reseller
Plato's Closet
02.2021 - 06.2022
Business Accountancy
Mississippi Gulf Coast Community College
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