Briana Lightfoot
Philadelphia
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Olive Garden - Darden Restaurants
Hattiesburg, MS
08.2024 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Delivered food and beverages accurately and promptly to enhance guest satisfaction.
- Maintained cleanliness and organization of dining area to ensure pleasant atmosphere.
- Collaborated with kitchen staff to ensure timely meal preparation and service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Bachelor of Science - Nursing
University of Southern Mississippi
Hattiesburg, MS05-2027
Skills
- Problem-Solving
- Exceptional Customer Service
- Teamwork and Collaboration
- Multi-Tasking Strength
- Time Management
- Listening Skills
Certification
Basic Life Support (BLS) Certification
Timeline
Waitress
Olive Garden - Darden Restaurants
08.2024 - Current
Bachelor of Science - Nursing
University of Southern Mississippi