Brice Pollard
Ocean Springs
Summary
Enthusiastic personal shopper at walmart with a great work ethic and has experience in customer engagement in person and over the phone. Proven ability to navigate backroom and online platforms to enhance customer satisfaction. Reliable, results-driven, and focused on delivering high-quality service. Known for willing to learn and versatility and being able to adapt to new requirements and methods.
Overview
3
3
years of professional experience
Work History
Online Personal Shopper
Walmart
08.2022 - Current
- Assisted customers in selecting products based on preferences and needs
- Provided timely communication regarding order status and delivery updates
- Researched product availability and pricing to support customer inquiries
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Tracked substitutions and informed customers of changes.
- Adapted quickly to new technologies and processes within the virtual shopping environment
Education
High School Diploma -
Ocean Springs High School
Ocean Springs, MSSkills
- Patience
- Customer service expertise
- Sales experience
- Teamwork
- Attention to detail
- Strong work ethic
Timeline
Online Personal Shopper
Walmart
08.2022 - Current
High School Diploma -
Ocean Springs High School