Brittany Bullock
New Albany
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
Work History
Account Services Representative
BNA Bank
New Albany
06.2017 - Current
- Resolved account issues with strengths in research, problem-solving and solution development.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assistant Manager
McAlisters
New Albany
10.2006 - 06.2017
- Entered and processed customers' orders with high accuracy and followed up on open tickets to coordinate deliveries and resolve issues.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Supported sales team members to drive growth and development.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Collected deposits or payments and arranged for billing.
Education
Associate of Arts - Accounting
Northeast Mississippi Community College
Booneville, MS05.2010
Skills
- Building Customer Trust and Loyalty
- Courteous with Strong Service Mindset
- Customer Service
Timeline
Account Services Representative
BNA Bank
06.2017 - Current
Assistant Manager
McAlisters
10.2006 - 06.2017
Associate of Arts - Accounting
Northeast Mississippi Community College