Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittany Butler

Waynesboro,MS

Summary

Dynamic professional with a proven track record in breastfeeding education and client relationship management, honed at the Mississippi State Department of Health. Expert in patient education and lactation support, leveraging skills in complex problem-solving and counseling services to deliver exceptional results in public health and community nutrition. Knowledgeable of how a WIC Nutritionist coordinates direct individualized nutrition and breastfeeding services for WIC Program participants based on assessment of health and nutrition information. Selects and delivers basic or customized supplemental food packages to participants to meet nutritional requirements. Counsels individuals and groups on good nutrition, healthy eating habits and nutrition monitoring to improve quality of life for high-risk participants. Willingness to take on added responsibilities to meet team goals. Dedicated to continuing relationship with doctors and hospitals in the community.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Breastfeeding Peer Counselor

Mississippi State Department Of Health
01.2014 - Current
  • Assessed needs of new mothers and advised mothers about child care topics.
  • Demonstrated how to express milk and store it in bottles for later feeds.
  • Performed hospital rounds for local healthcare system maternity wards and facilities.
  • Taught breastfeeding education classes for 100's of clients, community and family members.
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs.

Accounts Payable Clerk

T.K. Stanley
02.2008 - 11.2012
  • Prepared vendor invoices and processed incoming payments.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Reviewed 100's of vendor invoices for appropriate documentation and validity prior to payment.
  • Maintained good working relationships with vendors and resolved disputes.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.

Deli Associate

Walmart
12.2004 - 10.2007
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Carefully prepared 100's of orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.

Senior Customer Service Representative

Movie Gallery
06.2003 - 11.2004
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Responded to 100's of customer calls and emails to answer questions about products and services.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
  • Escalated issues to proper supervisors when standard processes were not effective.
  • Informed customers of product, price and policy changes to educate on issues and resolve concerns.
  • Processed, scheduled and executed customer orders for new and established customers.

Education

Associate of Applied Science -

Jones County Junior College
Ellisville, MS
07.2010

High School Diploma -

Wayne Academy
Waynesboro, MS
05.2002

No Degree - Nutrition

The University of Alabama
Tuscaloosa, AL

Skills

  • Quality Improvement Plans
  • Breastfeeding Education
  • Public Health Education
  • Complex Problem-Solving
  • Lactation Support
  • Individualized Treatment Plans
  • Infant Feeding
  • Patient Documentation
  • Peer Support
  • Counseling Services
  • Nutrition knowledge
  • Vegetarian and vegan nutrition
  • Patient Assessment
  • Prenatal nutrition
  • Community Nutrition
  • Patient Education

Certification

  • CLC - Certified Lactation Counselor
  • IBCLC - International Board Certified Lactation Consultant

Timeline

Breastfeeding Peer Counselor

Mississippi State Department Of Health
01.2014 - Current

Accounts Payable Clerk

T.K. Stanley
02.2008 - 11.2012

Deli Associate

Walmart
12.2004 - 10.2007

Senior Customer Service Representative

Movie Gallery
06.2003 - 11.2004

Associate of Applied Science -

Jones County Junior College

High School Diploma -

Wayne Academy

No Degree - Nutrition

The University of Alabama
Brittany Butler