Dedicated Certified Medical Assistant with strong focus on patient care and clinical support. Knowledge of effective patient communication and meticulous record-keeping.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
HeartPLUS Diagnostic Clinic
07.2023 - Current
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Taught patients about medications, procedures, and care plan instructions.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Oriented and trained new staff on proper procedures and policies.
Shift Manager
Moes Southwestern Grill
11.2021 - 01.2023
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Promoted a positive work environment through open communication and constructive feedback.
Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Kept accurate and detailed records of personnel progress and productivity.
Medical Technologist / Owner at Siniloan Diagnostic Laboratory and Medical ClinicMedical Technologist / Owner at Siniloan Diagnostic Laboratory and Medical Clinic