Brittney Carter

• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.

• Enhanced patient comfort by providing compassionate and attentive personal care.
• Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
• Assisted clients with daily living activities, promoting independence and wellbeing.

Resolved customer inquiries and complaints

- Completed tasking orders for new service actions

- Assisted customers with product and service issues.

- Kept customer wait times down to a minimum to ensure prompt customer care

- Escalated customer account issues as needed.

Perform routine tasks under the supervision of registered nurses.

- Answer calls for help and determine if additional help is needed.

-Make beds and perform light housekeeping duties in patient's room.

- Observe patients' physical, mental, and emotional conditions.

Take patient's temperate, pulse, and respiration rate.

- Take blood pressure and determine if range is abnormal.

- Report abnormal changes or patterns to nursing staff.

- Provide companionship to alleviate loneliness.