Broderick Gooden
Southaven,Ms
Summary
Experienced with project management, overseeing various construction phases from initiation to completion. Utilizes strong organizational skills to ensure project timelines and budgets are met. Track record of effective communication and collaboration with team members and stakeholders.
Professional contractor skilled in project management, site supervision, and client relations. Expertise in delivering high-quality results through effective team collaboration and adaptability to changing project needs. Strong focus on safety, compliance, and efficient resource utilization. Reliable and goal-oriented with proven track record of successful project completions.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Package Delivery Driver
Dyrect LLc
Southaven, MS
04.2022 - Current
- Managed delivery vehicle operations to guarantee timely and secure package transport.
- Collaborated with team members to optimize delivery routes for efficiency.
- Communicated effectively with customers to resolve delivery issues promptly.
- Conducted routine vehicle inspections to maintain safety and compliance standards.
- Delivered packages to customer doorsteps and business offices.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Trained new drivers on safety protocols and best practices for package handling.
- Operated delivery vehicles to ensure timely and safe package transport.
Self Employed Contractor
Rod’s HVAC/R Services
Southaven, MS
07.2017 - Current
- Installed and repaired HVAC systems. Conducted routine maintenance tasks and Operated box truck for deliveries
- Supervised installation and repair of HVAC systems to ensure optimal performance and compliance with safety standards.
- Developed and implemented maintenance schedules, enhancing equipment longevity and reducing downtime.
- Trained junior technicians on best practices for system troubleshooting and customer service excellence.
- Installed HVAC systems according to design specifications and safety standards.
- Conducted routine maintenance on refrigeration and air conditioning units, ensuring optimal performance.
- Diagnosed mechanical issues in heating and cooling systems, providing effective solutions for repairs.
- Managed approximately 15 calls per day from customers
- Evaluated and resolved complex HVAC/R issues, providing timely solutions to client challenges.
- Collaborated with clients to assess needs, delivering tailored HVAC solutions that met specific requirements.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
HVAC Technician / Installer
Guy Rental Property
Memphis, TN
01.2010 - Current
- Maintained all aspects of the residential property heating, air conditioning, and refrigeration systems. Complete Preventive Maintenance tasks for all homes. Demonstrated quality workmanship and effective communication with customers during service tasks. Explain to customers their problems and solutions they have at hand. Completed all tasks promptly. Some skills used to do these functions are troubleshooting appliances, charging of units, checking pressure and temperature differences, cleaning of units, performing installs and minor repairs due to defects or failure. Installing circuit breakers, electrical GFIs, light switches, and repairing stoves.
- Diagnosed and repaired HVAC systems to ensure optimal performance and reliability.
- Conducted routine maintenance and inspections to prevent system failures and extend equipment lifespan.
- Utilized advanced diagnostic tools to troubleshoot complex HVAC issues efficiently.
- Executed routine maintenance checks on heating and cooling systems, enhancing reliability and efficiency.
- Diagnosed HVAC system malfunctions and implemented effective repairs to ensure optimal performance.
- Collaborated with property management to schedule service calls, improving response times for tenant requests.
Owner/Operator
Hot Rod Transport LLC
Memphis, TN
12.2018 - 02.2022
- Managed daily operations of Hot Rod Transport LLC
- Authorized to Operate in the US
- Coordinated availability of drivers for transport services
- Streamlined scheduling processes to improve delivery timelines and customer satisfaction.
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Trained and motivated employees to perform daily business functions.
- Managed daily operations for logistics and transportation services.
- Oversaw fleet maintenance and ensured compliance with safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Completed routine maintenance on truck to keep in working order.
HVAC Technician/Supervisor
Winbranch Complex
Memphis, TN
08.2013 - 07.2018
- Duties including installing and repairing hvac systems. Performed and complete work orders in a timely manner. I was responsible for maintaining and overseeing all maintenance staff. Distributed work orders to designated staff for execution. Provided assistance to the manager for efficient workflow with all aspects of the company. Performed ordering of parts and supplies that are needed for the company to succeed. This position also requires conducting and overseeing contractors with their daily tasks, along with ordering of their supplies. Were responsible for making sure all apartments were up to code for state inspections and etc. Facilitated communication with vendors, tenants, and improving the overall quality of the company.
- Diagnosed and repaired HVAC systems, ensuring optimal performance and reliability.
- Installed heating, ventilation, and air conditioning units in residential and commercial settings.
- Conducted routine maintenance checks to enhance system efficiency and prevent breakdowns.
- Conducted routine inspections to identify issues and recommend preventative maintenance solutions.
- Implemented energy-efficient solutions that improved system performance and reduced operational costs.
- Led troubleshooting efforts for complex HVAC problems, ensuring timely resolutions for clients.
- Developed maintenance schedules that increased equipment longevity and reliability across facilities.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
Pipefitter
Aerotek/ Roxul
Memphis, TN
02.2012 - 01.2013
- Task includes installing VAVs for heating system. Installed hot water tanks, condensers, and water lines; conducted pressure testing for system integrity. Assisted plumbers in installing gas lines and vent pipes to support overall plumbing operations.
- Installed and maintained piping systems according to specifications and industry standards.
- Collaborated with team members to troubleshoot and resolve complex installation challenges.
- Conducted regular inspections to ensure system integrity and compliance with safety regulations.
Teamleader
Caterpillar Logistic
Southaven, MS
08.2005 - 04.2010
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed daily team PQVC metric boards, maintained and emphasized Five S standardized work flow, cross trained, repacked and organized put-a-ways.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed training programs to mentor junior staff in best practices and safety protocols.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Supported team of associates in day-to-day operations, ensuring efficient workflow in designated area
- Facilitated team meetings to align goals, track progress, and address challenges effectively.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Set performance expectations for the team and monitored progress towards goals.
- Conducted performance evaluations, providing constructive feedback for continuous improvement.
- Achieved project milestones ahead of deadlines, coordinating effectively with stakeholders and managing resources efficiently.
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
- Oversaw quality control measures, maintaining high standards for all project outputs.
- Implemented process improvements resulting in reduced project turnaround times.
- Moving materials in the LES system, cycle counting of parts, training associates on work techniques and promoting continuous improvements daily.
- Investigating pick exceptions for claims reported, restocking parts by date codes.
- Performing the material handling and warehouse. functions required in receiving, returns, and shipping departments.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Contributed to Caterpillar projects by collaborating with team members.
- Implemented process improvements resulting in reduced project turnaround times.
- Led logistics operations, optimizing workflow and enhancing team efficiency.
- Mentored staff, fostering skill development and promoting a collaborative environment.
- Implemented process improvements, reducing operational delays and improving service delivery.
- Managed inventory control systems, ensuring accuracy in stock levels and reporting processes.
- Led cross-functional teams to streamline workflows and enhance operational efficiency.
- Operated hand held trucks and Heavy equipment to load and unload trucks
Warehouse Associate
Caterpillar Logistic
Southaven, MS
02.2001 - 08.2005
- Packed and restocked parts, conducted cycle counts, resolved line exceptions, loaded and unloaded trailers, processed orders using FedEx, DHL, and UPS machines.
- Processed returns and managed shipping and receiving departments, operated order pickers, reach trucks, and forklifts to ensure timely order fulfillment.
- Processed international shipments and prepared customs documents for DHL, FedEx, and UPS to ensure compliance and timely delivery.
- Operated forklifts to efficiently transport materials across warehouse zones.
- Conducted inventory checks to maintain accurate stock levels and prevent discrepancies.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
- Completed regular cycle counts to maintain accurate inventory records.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled pallets and crates for secure transportation of materials.
- Operated equipment while observing standard safety procedures.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Strapped items down over protective padding to secure throughout transportation.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
Facility Maintenance
Shelby Nursing Home
Shelby, MS
06.2001 - 08.2002
- Executed painting and repairs on water leaks, toilets, sinks, and patient beds to maintain facility standards.
- Installed hot water tanks and repaired washers, dryers, stoves, and light fixtures to ensure operational efficiency.
- Upkeep landscape, buff floors and all Janitorial duties.
Education
Associate Degree - HVAC/R
Vatterott College-Memphis Campus
Memphis, TN01.2012
No Degree - Industrial Maitenance
Coahoma Community College
Clarksdale, MS01.2001
High School - High School
Broad Street High School
Shelby, MS01.1999
Skills
- Certified HVAC technician
- Residential HVAC/R proficiency
- Commercial HVAC systems
- EPA universal certification
- Lean process improvement
- Heavy equipment operation
- Attention to detail
- Customer service
- Time management
- Problem-solving
- Safety compliance
- Subcontractor relations
- Equipment installation
- Pallet Jack operator
- Worksite safety
- Power and hand tool operation
- Forklift operator
Certification
HVAC, Yellow belt Certification, Greenbelt Certification, Universal EPA Refrigeration license , Six Sigma Trained , HVAC/R Associate Degree, Credit Repair Certification, Notary, Owner Operator, Forklift Certified
Additional information
Skills Summary
Personal Information
- Title: HVAC/R Technician /Supervisor/ Teamlead/ Power Industrial Truck Operator/ Maintenance technician
- Work Permit: Authorized to work in the US for any employer
Timeline
Package Delivery Driver
Dyrect LLc
04.2022 - Current
Owner/Operator
Hot Rod Transport LLC
12.2018 - 02.2022
Self Employed Contractor
Rod’s HVAC/R Services
07.2017 - Current
HVAC Technician/Supervisor
Winbranch Complex
08.2013 - 07.2018
Pipefitter
Aerotek/ Roxul
02.2012 - 01.2013
HVAC Technician / Installer
Guy Rental Property
01.2010 - Current
Teamleader
Caterpillar Logistic
08.2005 - 04.2010
Facility Maintenance
Shelby Nursing Home
06.2001 - 08.2002
Warehouse Associate
Caterpillar Logistic
02.2001 - 08.2005
Associate Degree - HVAC/R
Vatterott College-Memphis Campus
No Degree - Industrial Maitenance
Coahoma Community College
High School - High School
Broad Street High School