Summary
Overview
Work History
Education
Skills
Timeline
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Broderick Leonard

McComb,MS

Summary

Dynamic retail professional with a proven track record at The UPS Store, excelling in customer service and teamwork. Skilled in inventory management and point-of-sale operations, I enhance client experiences while fostering loyalty. Adept at problem-solving, I streamline processes to boost efficiency and ensure smooth operations in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Retail Sales Associate

Ups Store
McComb, Mississippi
09.2009 - 12.2009
  • Provided exceptional customer service to enhance shopping experience and foster customer loyalty.
  • Operated point-of-sale system efficiently, processing transactions accurately and promptly.
  • Assisted in inventory management, restocking shelves, and organizing merchandise displays.

Helping Hand

Budweiser
Summit, MS
02.2007 - 07.2007
  • Assisted in maintaining cleanliness and organization of production areas.
  • Learned and adhered to safety protocols while handling equipment.
  • Supported team by preparing materials for daily operations.

Package Handler

Fed Ex Ground
12.2001 - 12.2003
  • Operated package scanning equipment to ensure accurate tracking and timely processing of shipments.
  • Sorted and organized packages based on destination, optimizing workflow efficiency within warehouse operations.
  • Led daily briefings to communicate operational goals and address team concerns regarding workflow challenges.

Intake Coordinator

Fed Ex Ground
06.1999 - 12.2001
  • Coordinated intake processes for new clients, ensuring accurate documentation and efficient data entry.
  • Managed scheduling of appointments, optimizing staff availability and client access to services.
  • Streamlined intake procedures, enhancing workflow efficiency and reducing processing times.

Education

High School Diploma -

North Pike High School
McComb, MS
05-1999

Skills

  • Customer service
  • Time management
  • Problem-solving
  • Teamwork and collaboration

Timeline

Retail Sales Associate

Ups Store
09.2009 - 12.2009

Helping Hand

Budweiser
02.2007 - 07.2007

Package Handler

Fed Ex Ground
12.2001 - 12.2003

Intake Coordinator

Fed Ex Ground
06.1999 - 12.2001

High School Diploma -

North Pike High School
Broderick Leonard