Summary
Overview
Work History
Education
Skills
Timeline
Generic

BROOKE GREENLEE

Ridgeland

Summary

Experienced in cultivating, nurturing, and maintaining long-term customer relationships. Consistently driving sales and elevating brand visibility. Proven track record of success. Excel in building strong connections with clients, understanding their needs, and delivering tailored solutions. Expertise lies in leveraging effective communication and exceptional interpersonal skills to foster trust and loyalty. Implementing strategic sales strategies and providing exceptional customer service to consistently achieve targets and contribute to the overall growth of the organization.

Overview

33
33
years of professional experience

Work History

Patient Coordinator/Surgery Assistant

Blackledge Face Center
05.2019 - Current
  • Explained upcoming treatment preparation, instructions, and other facts to patients.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Worked with patients to schedule tests and procedures.
  • Delivered excellent patient experiences and direct care.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Facilitated communication between patients and various departments and staff.
  • Protected patients from infection by setting up and managing sterile operating fields.
  • Paid close attention to operating procedures for adherence to established surgical techniques.
  • Sterilized instruments and equipment for specific procedures and arranged for surgeons.
  • Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.

Director of Operations

Medical Spark Biologics
11.2014 - Current
  • Responsible for selling/marketing new products to Physicians/Administrators/Nursing
  • Responsible for training staff in allergy testing and therapy, medication management, and cancer screening
  • Responsible for maintaining accounts by visiting each clinic bi-monthly and sustaining proper inventory
  • Created marketing material for allergy testing and sublingual immunotherapy
  • Instrumental in researching data and analyzing scholarly articles
  • Effectively resolved insurance rejections and other billing issues

Manager-UMMC Pain Clinic

University of Mississippi
05.2018 - 05.2019
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Controlled costs to keep business operating within budget and increase profits.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Clinical Specialist Sales Manager

Genetic Innovations
12.2011 - 09.2013
  • Recruited, developed, and managed clinical specialists
  • Developed methods for incorporating medication management into a medical practice
  • Trained physicians and staff on the implementation of genetic testing
  • Assisted in the development of computer software for ordering tests and patient results
  • Managed 40 employees and assisted reps nationwide

Registered Dietitian

Baptist Medical Center
05.1992 - 06.1995
  • Specialized in coordinating diabetic dietary need
  • Performed individual diet consultation, meal planning, and training to aid in diabetes control and women's health
  • Screened patients, provided diet instructions, and nutrition support for all disease states
  • Trained dietetic technicians and nutrition students in disease specific nutrition
  • Participated in health fairs, seminars, and speaking engagements on nutrition

Education

Bachelor of Science - Dietetics

University of Mississippi
Oxford, Mississippi

Approved Preprofessional Program in Dietetics

University of Southern Mississippi

Skills

  • Personal and professional integrity
  • Staff training and development
  • Healthcare Expertise
  • Strong work ethic
  • Product development

Timeline

Patient Coordinator/Surgery Assistant

Blackledge Face Center
05.2019 - Current

Manager-UMMC Pain Clinic

University of Mississippi
05.2018 - 05.2019

Director of Operations

Medical Spark Biologics
11.2014 - Current

Clinical Specialist Sales Manager

Genetic Innovations
12.2011 - 09.2013

Registered Dietitian

Baptist Medical Center
05.1992 - 06.1995

Approved Preprofessional Program in Dietetics

University of Southern Mississippi

Bachelor of Science - Dietetics

University of Mississippi

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BROOKE GREENLEE