Brooke Marshall
Vicksburg
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Office Manager
Jubilee Therapy
Vicksburg
03.2024 - Current
- Managed daily office operations and maintained a productive work environment.
- Coordinated scheduling for therapists and clients to optimize appointment flow.
- Oversaw office supply inventory and ensured timely replenishment of materials.
- Processed insurance authorization requests for various medical procedures and services.
- Reviewed patient insurance information to determine eligibility and coverage specifics.
- Communicated with healthcare providers to obtain necessary documentation and approvals.
- Utilized electronic health record systems to track authorization statuses efficiently.
- Collaborated with billing departments to resolve discrepancies in authorization details.
- Maintained accurate records of authorizations and denials for future reference.
- Educated patients about their insurance benefits and authorization requirements clearly.
Office Manager
Elite Performance and Rehabilitation
Vicksburg
10.2021 - 03.2024
- Managed daily office operations and maintained a productive work environment.
- Coordinated scheduling for therapists and clients to optimize appointment flow.
- Oversaw office supply inventory and ensured timely replenishment of materials.
- Utilized electronic health record systems to track authorization statuses efficiently.
- Communicated with healthcare providers to obtain necessary documentation and approvals.
- Collaborated with billing departments to resolve discrepancies in authorization details.
- Educated patients about their insurance benefits and authorization requirements clearly.
- Maintained accurate records of authorizations and denials for future reference.
- Processed insurance authorization requests for various medical procedures and services.
- Reviewed patient insurance information to determine eligibility and coverage specifics.
Barber
Donna’s Barber and Style
Vicksburg
10.2012 - 06.2018
- Delivered personalized barbering services to diverse clientele.
- Consulted with clients to determine preferred styles and grooming needs.
- Maintained a clean and organized workspace for efficient operations.
Education
Barbering License - Barbering
Hinds Community College
Raymond, MS 08.2011 - 09.2012
GED
Vicksburg, MsSkills
- Office management
- Insurance processing
- EHR systems
- Schedule coordination
Timeline
Office Manager
Jubilee Therapy
03.2024 - Current
Office Manager
Elite Performance and Rehabilitation
10.2021 - 03.2024
Barber
Donna’s Barber and Style
10.2012 - 06.2018
Barbering License - Barbering
Hinds Community College
08.2011 - 09.2012
GED