Bryan Bailey
Tremont
Summary
Detail-oriented technician with extensive experience in cable installation and troubleshooting. Proven track record of delivering reliable service and enhancing customer satisfaction through effective communication and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Lumber Associate
Home Depot
Tupelo
04.2025 - Current
- Assisted customers in selecting lumber and building materials, ensuring suitability for their project needs.
- Loaded and unloaded lumber deliveries using forklifts and hand trucks, ensuring timely availability of stock.
- Organized and maintained display areas for improved customer accessibility and product visibility.
Service Technician
Spectra Broadband
Ogden
08.2018 - 03.2021
- Provided cable installation and termination services for clients including KFC and Dollar General, ensuring reliable connectivity. Implemented setups for racks, access points, ATA devices, and VoIP systems. Performed testing and certification to guarantee functionality of all systems. Assisted business customers with reliable service solutions.Improved installation techniques to enhance service delivery speed.Maintained detailed logs of installations and cliand interactions, facilitating better future service and support.ent interactions for future reference.
- Diagnosed and resolved technical issues for residential and commercial clients.
- Installed broadband equipment at customer locations efficiently.
- Conducted routine maintenance on network devices to ensure optimal performance.
CableTechnician/Installer
Spectrum Cable Communications
Fort Worth
09.2014 - 03.2018
- Installed and repaired cable lines for residential and commercial customers, ensuring reliable service and customer satisfaction.
- Oversaw installation and maintenance of hybrid fiber/coax systems, conducted meter readings, replaced cable and equipment, and delivered daily customer service.
- Diagnosed technical issues with cable services and resolved customer concerns, enhancing overall customer experience.
- Conducted routine maintenance checks on cabling systems to ensure optimal performance.
Computer Network Technician
SHOTS Computers
Fulton
09.2007 - 07.2014
- Performed installations and repairs of network systems for K-12 educational institutions and small enterprises statewide.
Established intercom, access control, CCTV, and security camera solutions.
Deployed VoIP phone systems to improve client communication infrastructure.
Conducted fiber optic installation, termination, and testing operations. - Installed and configured network hardware and software, enhancing functionality for client systems.
- Monitored network performance and resolved connectivity issues, ensuring reliable connectivity for users.
- Conducted regular maintenance on servers and networking equipment, maintaining optimal operational performance.
Education
Delta State University
Cleveland, MS01-1999
EMCC
Scooba, MS01-1998
GED -
University Christian High School
Brandon, MS05-1997
Skills
- Cat 6 and Category 5 cabling expertise
- Fiber optic installation and testing
- BICSI Level 2 installer certification
- Corning LAN 500 proficiency
- CompTIA A certification
- Security systems knowledge
- Customer service excellence
- Blueprint interpretation skills
- Electrical building code compliance
Timeline
Lumber Associate
Home Depot
04.2025 - Current
Service Technician
Spectra Broadband
08.2018 - 03.2021
CableTechnician/Installer
Spectrum Cable Communications
09.2014 - 03.2018
Computer Network Technician
SHOTS Computers
09.2007 - 07.2014
Delta State University
EMCC
GED -
University Christian High School