BRYAN MARKWELL
Byhalia
Summary
Result-driven logistics and warehouse management professional with over 15 years of experience driving operational excellence, leading high-performing teams, and implementing strategic initiatives across the retail, manufacturing, and logistics sectors. Demonstrated expertise in inventory control, process optimization, and safety compliance, with a strong track record of delivering data-driven solutions that enhance efficiency and streamline workflows. Skilled in leading process improvements that contribute to sustained growth and operational success.
Overview
20
20
years of professional experience
Work History
Operations Supervisor
RXO
01.2024 - Current
- Boosted operational efficiency increased significantly through workflow evaluation, producing a 10% productivity boost, and a decline in logistics delays.
- Designed a company-wide training program to teach equipment handling and safety procedures, delivering compliance while boosting employee expertise.
- Managed logistics contractor teams and allocated resources to meet fluctuating demands, reducing downtime by 15%, and ensuring uninterrupted operations.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Area Manager
Amazon
04.2022 - 01.2024
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Mentored and trained employees, delivering targeted training sessions on company protocols, safety standards, and operational best practices, resulting in a more skilled and adaptable workforce.
- Monitored the maintenance and use of advanced material handling equipment, ensuring 70% uptime and contributing to consistent production targets.
- Partnered with cross-functional teams to achieve organizational objectives, boosting order fulfillment speed by 15% and enhancing customer satisfaction metrics.
Carrier
United States Postal Service (USPS)
05.2021 - 03.2022
- Optimized delivery processes by planning and executing efficient routes, improving on-time delivery rates by 20% for over 900 daily customers across multiple service areas.
- Organized mail sorting operations by introducing organizational techniques, reducing preparation times by 25%, and enhanced accurate delivery sequencing.
- Continual adherence to safety and regulatory standards by operating postal vehicles responsibly, resulting in zero incidents and consistent service quality.
- Resolved customer delivery concerns by promptly addressing challenges, increasing satisfaction rates, and reducing complaints by 25%.
Plant Manager
Quality Concrete Products
05.2020 - 03.2021
- Directed all aspects of plant operations, exceeding key performance targets by analyzing production workflows, and implementing strategies that improved efficiency.
- Reduced overall labor costs by developing and executing a comprehensive employee training program focused on operational safety, production quality, and resource allocation.
- Ensured superior product quality through rigorous inspections, resulting in a 25% decrease in defects and customer complaints.
- Introduced automation initiatives to maximize production efficiency, achieving a 20% improvement in output.
District Manager
Dixie Rents
09.2018 - 03.2020
- Boosted inventory accuracy by conducting regular audits and implementing an advanced inventory management system, reducing discrepancies across multiple locations.
- Amplified regional sales performance by 20% through innovative merchandising strategies, customer-focused promotions, and enhanced service delivery initiatives.
- Maximized team productivity and collaboration by restructuring task delegation processes and setting clear performance goals, leading to increase in task completion rates.
- Identified operational inefficiencies through data analysis, and implemented solutions that improved overall customer satisfaction and retention rates by 10%.
Manufacturing Engineer
Carrier
03.2016 - 08.2018
- Enhanced product reliability and customer satisfaction by redesigning key components to address recurring defects, reducing repair requests by 15%.
- Conducted extensive quality assurance testing and inspections, ensuring compliance with industry standards and reducing production downtime.
- Maintained production workflows by maintaining and optimizing advanced manufacturing equipment, increasing output capacity, while lowering operational costs.
- Implemented preventive maintenance strategies to address equipment malfunctions, reducing repair costs and increasing overall efficiency.
Manager
RadioShack
03.2005 - 12.2016
- Reduced operational costs by creating and implementing budget controls for labor, inventory, and capital expenditures, while maintaining excellent customer service.
- Improved sales performance by developing personalized sales strategies for staff, and mentoring employees to enhance their customer engagement skills.
- Exceeded annual revenue targets by identifying customer needs, recommending tailored solutions, and executing effective promotional campaigns.
- Cultivated long term customer loyalty and expand repeat business through the delivery of consistent and personalized service experiences.
Education
BBA - Economics
University of Memphis
Memphis, TNSkills
- Warehouse and Logistics Operations
- Logistics Coordination
- Continuous Operational Improvement
- Inventory Control and Reconciliation
- Warehouse Management Systems
- Transportation Management
- Staff Supervision and Leadership
- Budgeting and Financial Oversight
- Cost Reduction Strategies
- Safety and Compliance Management
- Supply Chain Optimization
- Operational Analysis and Optimization
- Risk Management
- KPI Analysis and Reporting
- Order Fulfillment & Dispatch
- Customer Service Management
- Technology Proficiency
- Policy Formulation and Optimization
Timeline
Operations Supervisor
RXO
01.2024 - Current
Area Manager
Amazon
04.2022 - 01.2024
Carrier
United States Postal Service (USPS)
05.2021 - 03.2022
Plant Manager
Quality Concrete Products
05.2020 - 03.2021
District Manager
Dixie Rents
09.2018 - 03.2020
Manufacturing Engineer
Carrier
03.2016 - 08.2018
Manager
RadioShack
03.2005 - 12.2016
BBA - Economics
University of Memphis
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